EU Withdrawal Button Form Pro vs Retractly: EU Withdrawal
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for EU Withdrawal Button Form Pro, Oct 13, 2026 for Retractly.
The short answer
- On the Shopify App Store: EU Withdrawal Button Form Pro 5.0 from 2 reviews and Retractly 4.8 from 17 reviews.
- Both list a free plan. Paid plans start at $9.99/month for EU Withdrawal Button Form Pro and $7.99/month for Retractly.
- EU Withdrawal Button Form Pro lists 7 features Retractly’s listing doesn’t mention, including Accessibility, Checkboxes, Compliance reports.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
FREE
- · Automatic confirmation emails
- · Data processing agreement (DPA + GDPR)
- · EU withdrawal button & form
- · Easy and quick setup
- · Merchant email notifications
- · Translations in all EU languages
PRO
- · Adjustable withdrawal period
- · Complete withdrawal audit trail
- · Custom emails and branding
- · Everything in FREE plan
- · Hide for non-EU customers
- · No "Powered by" branding
Free
- · Approve, reject, and refund withdrawals
- · Automatic customer emails
- · Automatic deadline & order validation
- · Partial withdrawal - select items
- · Storefront in 24 official EU languages
- · Unlimited withdrawals
Plus
- · Add your own withdrawal reasons
- · All Free features included
- · Analytics charts in the dashboard
- · Configurable withdrawal period & start
- · Custom button colours
- · Custom email sender name
Pro
- · All Plus features included
- · Automatic fraud warning
- · CSV export of all withdrawals
- · Create Shopify Returns automatically
- · Deadline calendar (monthly overview)
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEU Withdrawal Pro helps Shopify merchants comply with EU Directive 2023/2673 by providing a legally compliant withdrawal button and withdrawal workflow directly in their store. Starting in 2026, eligible online stores operating in the European Union must provide consumers with an accessible electronic withdrawal option.
From June 19, 2026, the withdrawal button is mandatory across the EU (Directive 2023/2673). Retractly sets it up automatically, no developer needed. Your customer submits a withdrawal in under 60 seconds, even without an account. Confirmation, approval, and rejection emails are sent automatically. Issue refunds with one click, inventory is restocked automatically.
- Approve, reject, and manage requests from one dashboard
- 2-step verification for additional security
- Fully customizable withdrawal form and branding options
- Automated confirmation emails with customizable templates
- EU Directive 2023/2673 implemented in under 2 minutes
- Withdrawal in under 60 seconds, even for guest customers without an account
- One-click refund, inventory is automatically restocked
- Automatic emails for confirmation, approval, and rejection in every plan
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  EU Withdrawal Button Form Pro |  Retractly |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | EU Withdrawal Button Form Pro | Retractly |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.8 ★ |
| App Store reviews | 2 | 17(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | EU Withdrawal Button Form Pro | Retractly |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9.99/month | $7.99/month(ahead) |
| Longest free trial | 14 days | 14 days |
| Plans listed | 2 | 3 |
Listing
| Measure | EU Withdrawal Button Form Pro | Retractly |
|---|---|---|
| Shopify category rank | #214 | #32 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 23, 2026 | May 11, 2026 |
| Languages | 4 | 4 |
| Developer | Alpha Ecommerce | TG-AI Apps |
FAQ
EU Withdrawal Button Form Pro and Retractly: common questions
- Is EU Withdrawal Button Form Pro or Retractly cheaper?
- Both list a free plan. Paid plans start at $9.99/month for EU Withdrawal Button Form Pro and $7.99/month for Retractly. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, EU Withdrawal Button Form Pro or Retractly?
- On the Shopify App Store: EU Withdrawal Button Form Pro 5.0 from 2 reviews and Retractly 4.8 from 17 reviews.
- What features does each app list that the other doesn’t?
- EU Withdrawal Button Form Pro lists 7 the others don’t mention, such as Accessibility, Checkboxes, Compliance reports, Custom CSS. Retractly lists 7 the others don’t mention, such as Analytics, Automated approvals, Automated refunds, Custom branding. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for EU Withdrawal Button Form Pro, Oct 13, 2026 for Retractly; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for EU Withdrawal Button Form Pro, Oct 13, 2026 for Retractly. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.