Etkin.ai vs Kamli: AI chatbot + Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- On the Shopify App Store: Etkin.ai 5.0 from 1 reviews and Kamli 5.0 from 1 reviews.
- Only Etkin.ai lists a free plan. Paid plans start at $159/month for Etkin.ai and $19.99/month for Kamli.
- Kamli lists 6 features Etkin.ai’s listing doesn’t mention, including Behavior tracking, Business hours, Chat flows.
Head to head
Starter Package
- · 1 Connected Channel
- · 1 User
- · 10 WhatsApp campaign messages
- · All Communication Channels
- · All Integrations
- · Up to 25 chats
Standard Package
- · 2,000 WhatsApp campaign messages
- · 3 Connected Channels
- · 3 Users
- · Basic Support
- · Group Training Webinars
- · Up to 1,000 Products
Pro Package
- · 10 Connected Channels
- · 10 Users
- · 6,000 WhatsApp campaign messages
- · Dedicated Customer Representative
- · One-on-One Training
- · Unlimited Products
Basic
- · 250K AI tokens included monthly
- · 500 AI chatbot conversations per month
- · Author up to 50 custom FAQs
- · Fully branded storefront chat widget
- · Human Live Chat Conversation Inbox
- · Priority email support
Professional
- · 1.5M AI tokens included monthly
- · 2K AI chatbot conversations per month
- · Author up to 200 custom FAQs
- · Fully branded storefront chat widget
- · Human Live Chat Conversation Inbox
- · Priority email support
Enterprise
- · 10K AI chatbot conversations per month
- · 5M AI tokens included monthly
- · Author up to 1k custom FAQs
- · Fully branded storefront chat widget
- · Human Live Chat Conversation Inbox
- · Priority email support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEtkin AI enables AI agents to execute real-time actions within your store. This allows customers to track shipments, check order status, and browse product categories independently. The platform manages both text and voice interactions, consolidating WhatsApp, Instagram, and Web into a unified inbox. This system provides 24/7 automated responses and centralizes cross-channel communication.
AI chatbot, live chat solution for Shopify stores. Deliver 24/7 customer support and customer service with AI-powered conversations, FAQ automation, order tracking, helpdesk management, ticket automation, and help center support.
- Answer customer inquiries about products and stock.
- Centralize WhatsApp, Instagram, and Web Chat in one dashboard.
- Provide real-time order tracking and status updates 24/7.
- 24/7 AI chat assistant trained on your products, FAQs and policies
- Embedded FAQ accordion block for product, collection and home pages
- Live merchant inbox with one-click human handover and chat history
- Replies in your brand voice across 25+ languages
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Etkin.ai |  Kamli |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Etkin.ai | Kamli |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 1 | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Etkin.ai and Kamli: common questions
- Is Etkin.ai or Kamli cheaper?
- Only Etkin.ai lists a free plan. Paid plans start at $159/month for Etkin.ai and $19.99/month for Kamli. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Etkin.ai or Kamli?
- On the Shopify App Store: Etkin.ai 5.0 from 1 reviews and Kamli 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Etkin.ai lists 5 the others don’t mention, such as Discounts, Emojis and stickers, Review requests, Social media. Kamli lists 6 the others don’t mention, such as Behavior tracking, Business hours, Chat flows, Customer insights. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.