AI ChatBot & Live Chat vs TalktoNow
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Feb 19, 2026 for AI ChatBot & Live Chat, Oct 13, 2026 for TalktoNow.
The short answer
- AI ChatBot & Live Chat lists 7 features TalktoNow’s listing doesn’t mention, including AI chatbots, Chat flows, Chat window.
Head to head
Starter 10h
- · 7-day free trial
- · Call, unlimited chat, and callback
- · Contextual Buyer Rescue triggers
- · Optional 10h add-on credit pack
- · Product and collection routing
- · Seller availability and business hours
Growth 30h
- · Same as Starter plan
- · Up to 30 call hours/month
Pro 80h
- · Same as Starter plan
- · Up to 80 call hours/month
Scale 150h
- · Same as Starter plan
- · Up to 150 call hours/month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEngage customers with direct 1-to-1 conversations via real-time chat. The AI bot instantly answers FAQs, reducing support requests while improving response times. Includes ticket system for organized support management. Customize widget colors, position and design to match your brand. Control when (page visits, delays, exit intent) and where it appears.
Talk to Us Now detects product hesitation, stalled carts, and checkout returns, then shows a contextual invitation to call, chat, or request a callback. Merchants can keep the widget always visible, show it only when shoppers hesitate, or use always visible with follow-up. Requests follow seller availability, business hours, and product or collection routing from the embedded admin.
- Engage shoppers via live chat – answer questions and close sales
- Automated bot instantly answers common questions, reducing support workload 24/7
- Resolve support requests faster with an integrated ticketing solution
- Match colors & position to your brand. Control when/where it appears on store
- Real-time call + chat widget for product and collection pages.
- Smart routing by availability, schedule, product and URL rules.
- Callback capture + admin stats for sessions, usage and team activity.
- Optional web push notifications available in supported browsers.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  AI ChatBot & Live Chat |  TalktoNow |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | AI ChatBot & Live Chat | TalktoNow |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | AI ChatBot & Live Chat | TalktoNow |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $10/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | Not published | 4 |
Listing
| Measure | AI ChatBot & Live Chat | TalktoNow |
|---|---|---|
| Shopify category rank | #669 | #310 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 9, 2025 | Jul 2, 2026 |
| Languages | 1 | 5 |
| Developer | Epicx | PF |
FAQ
AI ChatBot & Live Chat and TalktoNow: common questions
- What features does each app list that the other doesn’t?
- AI ChatBot & Live Chat lists 7 the others don’t mention, such as AI chatbots, Chat flows, Chat window, Color and font. TalktoNow lists 2 the others don’t mention, such as Chat assignment, Voice support. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Feb 19, 2026 for AI ChatBot & Live Chat, Oct 13, 2026 for TalktoNow; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Feb 19, 2026 for AI ChatBot & Live Chat, Oct 13, 2026 for TalktoNow. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.