eFAQ: AI Questions & Answers vs FAQ Plus
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 3, 2026 for eFAQ, Oct 14, 2026 for FAQ Plus.
The short answer
- Both list a free plan. Paid plans start at $5.99/month for eFAQ and $10.99/month for FAQ Plus.
- FAQ Plus lists 2 features eFAQ’s listing doesn’t mention, including Custom templates, Instant answers.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Basic customizations
- · FAQs widget
- · Improve FAQs using AI
- · SEO-optimized FAQ schema
- · Show store FAQs on shop app
- · Up to 1 collection
Starter
- · Access to premium features
- · Create product and thank you FAQs
- · Up to 15 categories per collection
- · Up to 25 collections
- · Up to 50 questions per category
Professional
- · Faster support
- · Tone for improved AI generation
- · Up to 100 collections
- · Up to 100 questions per category
- · Up to 50 categories per collection
Enterprise
- · Maximum priority support
- · Up to 100 categories per collection
- · Up to 100 questions per category
- · Up to 10k collections
Free
- · 1 FAQ Collection
- · 24/7 human support
- · 50 FAQs per Collection
- · AI Powered FAQ Generation
- · AI Powered FAQ Improvement
- · Automatic FAQ Schema Markup
Growth
- · 100 FAQs per Collection
- · 24/7 Real Human Support
- · 50 FAQ Collections
- · AI Powered FAQ Generation
- · AI Powered FAQ Improvement
- · Automatic FAQ Schema Markup
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEasily create and manage FAQs with built-in AI, reducing repetitive questions and keeping shoppers informed across products, pages, and checkouts. Personalize your design, instantly update answers, and focus on growing.
FAQ Plus helps you create effective FAQ sections using advanced AI. The app analyzes your products to generate relevant questions and answers in seconds. Each section includes built in FAQ Schema to support your store’s SEO and help search engines understand your content. You can manage all your questions from a single dashboard and customize layouts to match your brand.
- AI-powered FAQ creation for products, pages, and checkouts.
- Fully customizable designs with fonts, colors, and layouts.
- Simple editing tools to keep FAQs updated and reduce repetitive questions.
- AI-Powered FAQ Generation: Automatically create relevant Q&As in seconds.
- Built-in SEO Schema Markup: Drive organic traffic via Google rich results.
- Customizable FAQ Blocks: Style your FAQs to perfectly match your brand.
- Collection-Based Setup: Organize and manage unique FAQs for specific product gro
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  eFAQ |  FAQ Plus |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | eFAQ | FAQ Plus |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 2 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
eFAQ and FAQ Plus: common questions
- Is eFAQ or FAQ Plus cheaper?
- Both list a free plan. Paid plans start at $5.99/month for eFAQ and $10.99/month for FAQ Plus. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- eFAQ lists 1 the others don’t mention, such as Sidebar. FAQ Plus lists 2 the others don’t mention, such as Custom templates, Instant answers. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 3, 2026 for eFAQ, Oct 14, 2026 for FAQ Plus; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 3, 2026 for eFAQ, Oct 14, 2026 for FAQ Plus. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.