ECPower Segment CRM & Insights vs WinBack Customer CRM :)
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 29, 2026 for ECPower Segment CRM & Insights, Oct 25, 2026 for WinBack Customer CRM :).
The short answer
- Only ECPower Segment CRM & Insights lists a free plan. Paid plans start at $80/month for ECPower Segment CRM & Insights and $30/month for WinBack Customer CRM :).
- ECPower Segment CRM & Insights lists 6 features WinBack Customer CRM :)’s listing doesn’t mention, including AI insights, Benchmarking, Custom dashboards.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free to install
- · Explore before upgrading your plan
- · Free forever, no credit card required
- · Try core features as long as you want
Starter
- · For up to 5,000 active customers
- · Unlock all features with no limits
Growth
- · For 5,001 – 20,000 active customers
- · Unlock all features with no limits
Scale
- · 100K+ customers: +$200/mo per extra 100K
- · For 20,001 - 100,000 active customers
- · Unlock all features with no limits
Pro
- · 12 ready-made customer groups
- · All your past orders, no time limit
- · CSV export and priority support
- · Customer Score and VIP Levels
- · Email marketing tools and bulk actions
- · Mailchimp and Klaviyo sync
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCustomer retention drives growth, but data is scattered and hard to analyze. ECPower gathers and organizes all the data into actionable customer and order segments. Track key metrics like LTV, revenue, and purchase trends at a glance, and effortlessly analyze, manage, and compare segments to uncover insights. Identify high-value customers, optimize cross-sell and upsell strategies, and refine marketing campaigns.
WinBack looks at your Shopify orders and sorts every customer into simple groups like Best Customers, New, Going Quiet and Gone. Every customer gets a score from 0 to 100, so you see who matters most at a glance. You also see who hasn't bought in a while, before you lose them. Send any group to Mailchimp or Klaviyo with one click. It sets itself up right after install. No spreadsheets, no setup.
- Manage all segments in one place, track CLV improvement on daily basis.
- Digitalize customer journey map with segments, discover better path to 'loyal'.
- Create customer segment with 50+ templates including RFM.
- Delve into segment features, track revenue and analyze X-month CLV by cohort.
- RFM segmentation: group customers into 12 segments based on purchase behavior
- Churn risk scoring: identify at-risk customers before they stop buying
- Customer lifetime value, DNA score, and tier tracking for every customer
- Revenue trends, top products, and repeat purchase rate dashboard
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ECPower Segment CRM & Insights |  WinBack Customer CRM :) |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ECPower Segment CRM & Insights | WinBack Customer CRM :) |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 16 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ECPower Segment CRM & Insights | WinBack Customer CRM :) |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $80/month | $30/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 4 | 1 |
Listing
| Measure | ECPower Segment CRM & Insights | WinBack Customer CRM :) |
|---|---|---|
| Shopify category rank | #371(ahead) | #1434 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 1, 2023 | May 26, 2026 |
| Languages | 2 | 1 |
| Developer | ECPower | Foysal Solutions |
FAQ
ECPower Segment CRM & Insights and WinBack Customer CRM :): common questions
- Is ECPower Segment CRM & Insights or WinBack Customer CRM :) cheaper?
- Only ECPower Segment CRM & Insights lists a free plan. Paid plans start at $80/month for ECPower Segment CRM & Insights and $30/month for WinBack Customer CRM :). Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ECPower Segment CRM & Insights lists 6 the others don’t mention, such as AI insights, Benchmarking, Custom dashboards, Custom reports. WinBack Customer CRM :) lists 2 the others don’t mention, such as GDPR compliance, Profit insights. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 29, 2026 for ECPower Segment CRM & Insights, Oct 25, 2026 for WinBack Customer CRM :); estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 29, 2026 for ECPower Segment CRM & Insights, Oct 25, 2026 for WinBack Customer CRM :). Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.