ECPower Segment CRM & Insights vs Miko AI: Retention & Email
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 29, 2026 for ECPower Segment CRM & Insights, Nov 4, 2026 for Miko AI.
The short answer
- Both list a free plan. Paid plans start at $80/month for ECPower Segment CRM & Insights and $9.99/month for Miko AI.
- ECPower Segment CRM & Insights lists 9 features Miko AI’s listing doesn’t mention, including Cohort analysis, Custom dashboards, Custom reports.
Head to head
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free to install
- · Explore before upgrading your plan
- · Free forever, no credit card required
- · Try core features as long as you want
Starter
- · For up to 5,000 active customers
- · Unlock all features with no limits
Growth
- · For 5,001 – 20,000 active customers
- · Unlock all features with no limits
Scale
- · 100K+ customers: +$200/mo per extra 100K
- · For 20,001 - 100,000 active customers
- · Unlock all features with no limits
Free
- · 50 customers analysed
- · No email sending
- · RFM customer segments
- · Rule-based Shopify tagging
- · Shopify Flow integration
Essentials
- · 500 customers analysed
- · 500 emails a month
- · Cart recovery, campaigns and automations
- · Churn risk and VIP scores
- · Weekly reports and CSV exports
Growth
- · 3,000 customers analysed
- · 3,000 emails a month
- · AI email designer and AI-written reports
- · Everything in Essentials
Scale
- · 10,000 emails a month
- · Benchmarks and priority support
- · Everything in Growth
- · Unlimited customers analysed
- · White label emails, no Miko AI badge
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCustomer retention drives growth, but data is scattered and hard to analyze. ECPower gathers and organizes all the data into actionable customer and order segments. Track key metrics like LTV, revenue, and purchase trends at a glance, and effortlessly analyze, manage, and compare segments to uncover insights. Identify high-value customers, optimize cross-sell and upsell strategies, and refine marketing campaigns.
Customer retention and email marketing in one app. Miko scores every customer with RFM analysis and sorts them into segments you can act on: champions, loyal regulars, at risk, lapsed. Churn, lifetime value and VIP predictions show who is likely to leave.
- Manage all segments in one place, track CLV improvement on daily basis.
- Digitalize customer journey map with segments, discover better path to 'loyal'.
- Create customer segment with 50+ templates including RFM.
- Delve into segment features, track revenue and analyze X-month CLV by cohort.
- RFM scoring across 10 segments, updated on every new order
- Churn risk and VIP probability per customer, recalculated in real time
- AI email copy written by Claude, personalised for each segment
- Automations that send campaigns through Shopify Messaging automatically
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ECPower Segment CRM & Insights |  Miko AI |
|---|---|---|
| Detected stores | Not published | 1 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories |
| Top store countries | Not published | United States |
Reviews
| Measure | ECPower Segment CRM & Insights | Miko AI |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 16 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ECPower Segment CRM & Insights | Miko AI |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $80/month | $9.99/month(ahead) |
| Longest free trial | 14 days | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | ECPower Segment CRM & Insights | Miko AI |
|---|---|---|
| Shopify category rank | #369(ahead) | #1017 |
| Shopify App Charts | Not on this week’s charts | #22 on Pricing moves in Analytics |
| Built for Shopify | No | No |
| Launched | Nov 1, 2023 | Jun 8, 2026 |
| Languages | 2 | 1 |
| Developer | ECPower | Tripster Developers |
FAQ
ECPower Segment CRM & Insights and Miko AI: common questions
- Is ECPower Segment CRM & Insights or Miko AI cheaper?
- Both list a free plan. Paid plans start at $80/month for ECPower Segment CRM & Insights and $9.99/month for Miko AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ECPower Segment CRM & Insights lists 9 the others don’t mention, such as Cohort analysis, Custom dashboards, Custom reports, Historical analysis. Miko AI lists 2 the others don’t mention, such as Activity tracking, Real-time tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 29, 2026 for ECPower Segment CRM & Insights, Nov 4, 2026 for Miko AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 29, 2026 for ECPower Segment CRM & Insights, Nov 4, 2026 for Miko AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.