eConfirm ‑ Order qualification vs ScalewizIVR: Verify COD Orders

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • ScalewizIVR lists 3 features eConfirm’s listing doesn’t mention, including Auto-cancel, Filtering, Order validation.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Order editing
  • Order editing
  • Fraud
Languages
  • English
  • English
Launched
Feb 17, 2026
Sep 11, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
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Detected stores
0active installs
0active installs
Most common store size
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Top countries
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Free options
Free planFree trial
Free planFree trial
Monthly range
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Plans
Free to install.Free to install
Credits must be purchased to complete your order. Per-minute call charges vary by destination country.
FreeFree to install
Free to install with 10 complimentary IVR calls. Additional usage charges apply after the included calls are used.
Coverage
5 of 8 features63%
6 of 8 features75%
Unique strengths
  • Automated workflows
  • Custom attributes
  • Auto-cancel
  • Filtering
  • Order validation
Fraud
0%0/2
100%2/2
Prevention tools
0%0/2
100%2/2
Order editing
83%5/6
67%4/6
Order management
67%2/3
100%3/3
Order updates
100%3/3
33%1/3
233onlybothonly
eConfirmScalewizIVR8 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

This app helps merchants qualify orders using AI voice agents and built-in telephony. It automatically calls customers to confirm intent, validate order details, and handle common questions before fulfillment. By filtering unqualified or fraudulent orders early, merchants reduce cancellations and manual follow-ups.

ScaleIVR helps merchants verify cash-on-delivery orders using automated IVR calls. When a COD order is received, the app calls the customer and lets them confirm or cancel the order using their phone. The response is recorded and the Shopify order is updated accordingly. Merchants can configure call templates, retry settings, and view verification activity and call results.

Key points
  • AI agents automatically call customers to confirm orders before fulfillment
  • Order intent and detail verification to reduce cancellations and invalid orders
  • Built-in telephony with call handling, retries, and voicemail detection
  • Shopify order status updates based on call outcomes and confirmations
  • Automated phone calls confirm or cancel Cash on Delivery orders
  • Declined or unanswered orders are cancelled automatically
  • Configurable retry attempts for missed calls
  • Dashboard shows order status, call history, and billing
Screenshots
orders dashboard
calls loghow it worksAI voice order confirmation
Track confirmed, cancelled, and retry calls daily
Home dashboard showing all customer call logsGet help and support for using the appSet up and customize your IVR call template

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureeConfirmScalewizIVR
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureeConfirmScalewizIVR
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureeConfirmScalewizIVR
Free planNot listedNot listed
Lowest paid monthly planNo monthly plan listedNo monthly plan listed
Longest free trialNot listedNot listed
Plans listed11

Listing

MeasureeConfirmScalewizIVR
Shopify category rank#102in Order editing#78(ahead)in Order editing
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedFeb 17, 2026Sep 11, 2026
Languages1English1English
DeveloperBinant ltdScalecore Technologies Private Limited

FAQ

eConfirm and ScalewizIVR: common questions

What features does each app list that the other doesn’t?
eConfirm lists 2 the others don’t mention, such as Automated workflows, Custom attributes. ScalewizIVR lists 3 the others don’t mention, such as Auto-cancel, Filtering, Order validation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.