eCommix ‑ WhatsApp CRM vs B: WhatsApp, Voice, SMS & Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2025 for eCommix, Nov 9, 2026 for B: WhatsApp, Voice, SMS & Chat.
The short answer
- Only eCommix lists a free plan.
- B: WhatsApp, Voice, SMS & Chat lists 29 features eCommix’s listing doesn’t mention, including A/B testing, Agent analytics, AI chatbots.
Head to head
- India
- United Kingdom
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Limited Support
- · Sync last 30 days of data
Manual
- · Dedicated Support
- · Sync all data — no limits
Free
- · AI voice agent
- · Abandoned Cart Recovery
- · Custom Branded button
- · Popup Widget
- · Spin the Wheel
- · WhatsApp Broadcasts
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureWhatsApp CRM helps you manage customer communication on WhatsApp. It centralizes marketing, sales, and support in one place, allowing businesses to segment customers, send reminders for abandoned carts, share order updates, and recover lost sales. By automating key workflows, you can save time and improve customer engagement from one tool.
Boost sales with AI Voice Agents that call shoppers to recover abandoned carts and confirm COD orders, plus WhatsApp abandoned cart recovery, subscribers, upselling/cross-selling, and converting cash on delivery to prepaid. Run chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop.
- Recover lost sales by sending cart reminders on WhatsApp
- Send messages and run marketing campaigns to reach and engage more customers
- Share real-time order status updates directly with buyers
- Request and collect customer reviews through WhatsApp
- Get WhatsApp Abandoned Cart, Segmented Broadcasts, Upsell & Cross-sell Campaigns
- Collect Product Reviews on Whatsapp, upload to Judgeme, Stamped, Loox, Yotpo
- Install Spin The Wheel & Exit Popups To Build WhatsApp Subscribers
- Integrate Chatbots into Marketing & Support campaigns to drive more sales
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  eCommix |  B: WhatsApp, Voice, SMS & Chat |
|---|---|---|
| Detected stores | Not published | 1,819 |
| Net store change, 28 days | 0 | +3 |
| Stores added, 28 days | Not enough data | 49 |
| Big-brand share | Not enough data | 29% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | India, United Kingdom, United States |
Reviews
| Measure | eCommix | B: WhatsApp, Voice, SMS & Chat |
|---|---|---|
| App Store rating | Not published | 4.6 ★ |
| App Store reviews | Not published | 408 |
| New reviews, 28 days | Not enough data | 3 |
| Reviewers a year or more in | Not enough data | 23% |
Pricing
| Measure | eCommix | B: WhatsApp, Voice, SMS & Chat |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19.99/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 2 | 1 |
Listing
| Measure | eCommix | B: WhatsApp, Voice, SMS & Chat |
|---|---|---|
| Shopify category rank | Not enough data | #52 |
| Shopify App Charts | Not on this week’s charts | #16 in Chat |
| Built for Shopify | No | No |
| Launched | Oct 9, 2025 | Oct 7, 2019 |
| Languages | 2 | 1 |
| Developer | eCommix | BiteSpeed |
FAQ
eCommix and B: WhatsApp, Voice, SMS & Chat: common questions
- Is eCommix or B: WhatsApp, Voice, SMS & Chat cheaper?
- Only eCommix lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- eCommix lists 3 the others don’t mention, such as Emojis and stickers, Live chat, Multi-language. B: WhatsApp, Voice, SMS & Chat lists 29 the others don’t mention, such as A/B testing, Agent analytics, AI chatbots, Automated workflows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2025 for eCommix, Nov 9, 2026 for B: WhatsApp, Voice, SMS & Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2025 for eCommix, Nov 9, 2026 for B: WhatsApp, Voice, SMS & Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.