Ecombone Warranty Claims vs WarrantyBrain
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 18, 2026 for Ecombone Warranty Claims, Oct 13, 2026 for WarrantyBrain.
The short answer
- Both list a free plan. Paid plans start at $19/month for Ecombone Warranty Claims and $74/month for WarrantyBrain.
Head to head
Free
- · Branded self service portal
- · Up to 10 claims/month
Basic
- · Branded self service portal
- · Custom branding
- · Email notifications
- · Full analytics
- · Up to 50 claims/month
Plus
- · Branded self service portal
- · Custom branding
- · Email notifications
- · Full analytics
- · Photo gallery by SKU + supplier claims
- · Priority support
Pro
- · AI photo detection
- · Branded self service portal
- · Custom branding
- · Email notifications
- · Full analytics
- · Photo gallery by SKU + supplier claims
Free
- · 10 Review Mode claims/month
- · 365-day Workflow Scan
- · Merchant approval before customer action
- · One Evidence-backed recommendation
Starter
- · 50 claims/month included
- · Customer-safe status updates
- · Operational Intelligence
- · Review Mode claim queue
Growth
- · 200 claims/month included
- · Full Review Mode workflow
- · Operational Intelligence
- · Priority support
Pro
- · 500 claims/month included
- · Full Review Mode workflow
- · Operational Intelligence
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureStop handling warranty claims over email. Customers look up their order, pick the faulty item, upload photos and instantly see if it's covered under your rules. You resolve each item with a Shopify refund, a $0 replacement order or store credit. The portal, emails and a claim status page speak the customer's language (7 languages).
WarrantyBrain starts with a read-only scan of your Shopify history. It shows where claim and return dollars are concentrating and gives one of four honest answers: a pattern worth money, a clean result on what it checked, what evidence is still needed, or a clear notice that the scan failed. Then every claim arrives prepared: the policy clause that applies, the customer's claim history, and a recommended resolution.
- Branded customer portal with photo uploads and coverage results
- Per-item resolution with automatic refunds, store credit and replacements
- Rules engine to define warranty coverage by reason, tags, and time
- Claims analytics with charts, top products, and CSV export
- AI fraud detection blocks suspicious claims and routes risky ones for review
- Automatic disposition approves, denies, or escalates with full AI reasoning
- Merchant dashboard with claim queue, analytics, and one-click approvals
- AI gets smarter with every claim - your fraud model learns your store's patterns
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Ecombone Warranty Claims |  WarrantyBrain |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Ecombone Warranty Claims | WarrantyBrain |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Ecombone Warranty Claims | WarrantyBrain |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $74/month |
| Longest free trial | 14 days | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Ecombone Warranty Claims | WarrantyBrain |
|---|---|---|
| Shopify category rank | #27(ahead) | #50 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 4, 2026 | May 14, 2026 |
| Languages | 1 | 1 |
| Developer | Ecombone | WarrantyBrain |
FAQ
Ecombone Warranty Claims and WarrantyBrain: common questions
- Is Ecombone Warranty Claims or WarrantyBrain cheaper?
- Both list a free plan. Paid plans start at $19/month for Ecombone Warranty Claims and $74/month for WarrantyBrain. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 18, 2026 for Ecombone Warranty Claims, Oct 13, 2026 for WarrantyBrain; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 18, 2026 for Ecombone Warranty Claims, Oct 13, 2026 for WarrantyBrain. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.