Ecom Robo AI vs SoniQA ‑ AI RTO Recovery agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Ecom Robo AI, Aug 12, 2026 for SoniQA.
The short answer
- Only Ecom Robo AI lists a free plan.
- Ecom Robo AI lists 8 features SoniQA’s listing doesn’t mention, including Analytics, Automations, Custom notifications.
Head to head
Free
- · 10 Orders verifications
- · AI Voice & WhatsApp Order Verification
- · Checkout Order Number DIsplay
- · Improve Order Confirmation Rate
- · Multi Channel Chat Button
- · Real-Time Analytics Dashboard
Starter
- · 250 Orders verifications
- · AI WhatsApp Order Verification
- · Checkout Order Number DIsplay
- · Improve Order Confirmation Rate
- · Multi Channel Chat Button
- · Real-Time Analytics Dashboard
Popular
- · 500 Orders verifications
- · AI Voice & WhatsApp Order Verification
- · Checkout Order Number DIsplay
- · Improve Order Confirmation Rate
- · Multi Channel Chat Button
- · Real-Time Analytics Dashboard
Growth
- · 1000 Orders verifications
- · AI Voice & WhatsApp Order Verification
- · Checkout Order Number DIsplay
- · Improve Order Confirmation Rate
- · Multi Channel Chat Button
- · Real-Time Analytics Dashboard
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEcom Robo AI helps Shopify merchants reduce fake COD orders, improve delivery rates, and enhance customer communication. Verify orders through WhatsApp and AI voice calls before shipping, automate fulfillment and shipment notifications after dispatch, add a multi-channel contact button for WhatsApp, calls, and chat, and display order numbers on checkout and thank you pages to help customers track and reference their…
In India, COD orders often fail on the first delivery attempt and get returned to origin (RTO) — costing merchants the product margin and two-way shipping. Soniqa places an automated AI voice call to the customer in their own language when a delivery fails or a courier flags a non-delivery report.
- AI-powered COD order verification via WhatsApp and voice calls
- Automated customer notifications using WhatsApp, SMS, and live chat
- Display Shopify order numbers on thank-you pages automatically
- Automatic recovery triggers — starts a call when a COD order fails or a courier
- AI voice agent, in-language — natural calls in Hindi, English, or Tamil, opening
- Drives to an outcome — reschedule, correct address, COD→prepaid, or confirmed ca
- Consent & DND built in — only calls opted-in customers, skips Do-Not-Disturb num
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Ecom Robo AI |  SoniQA |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Ecom Robo AI | SoniQA |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 5 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Ecom Robo AI | SoniQA |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $2.99/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | Not published |
Listing
| Measure | Ecom Robo AI | SoniQA |
|---|---|---|
| Shopify category rank | #111 | #626 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 22, 2026 | Jul 24, 2026 |
| Languages | 1 | 1 |
| Developer | Ecom Robo AI | Soniqaa Voice AI |
FAQ
Ecom Robo AI and SoniQA: common questions
- Is Ecom Robo AI or SoniQA cheaper?
- Only Ecom Robo AI lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Ecom Robo AI lists 8 the others don’t mention, such as Analytics, Automations, Custom notifications, Dashboards. SoniQA lists 1 the others don’t mention, such as Address validation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Ecom Robo AI, Aug 12, 2026 for SoniQA; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Ecom Robo AI, Aug 12, 2026 for SoniQA. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.