Ecom : Reviews Expert vs Franko Reviews
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 6, 2026 for Ecom, Nov 9, 2026 for Franko Reviews.
The short answer
- Only Ecom lists a free plan. Paid plans start at $19.99/month for Ecom and $79/month for Franko Reviews.
- Ecom lists 23 features Franko Reviews’s listing doesn’t mention, including All reviews page, Automations, Carousels.
Head to head
- Canada
- United Kingdom
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Classic star rating displays
- · Manual review widget installation
- · Review moderation dashboard
- · Up to 50 Smart reviews Credit
Pro
- · Auto-publish (above threshold)
- · Carousel and UGC Grid widgets
- · Everything in Free plan
- · Review request automated flows
- · Up to 300 Smart reviews Credit
Premium
- · Advanced custom styles & brand colors
- · Everything in Pro plan
- · Photo & UGC review gallery
- · Priority live and email support
- · Up to 1100 Smart reviews Credit
Franko Unlimited
- · All features included
- · Answers for shoppers and AI assistants
- · Automated requests and reminders
- · Photos, verified buyers and rewards
- · Product-specific review writing prompts
- · Review widgets and star ratings
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTurn customer feedback into AI-powered social proof with automated reviews, star ratings, review widgets, UGC galleries, and post-purchase review flows. Ecom Review Expert helps Shopify merchants generate and auto-publish AI-assisted reviews on custom schedules while allowing customers to write reviews with AI assistance directly from the storefront.
Shoppers read reviews to decide. Franko turns recurring customer experiences into buying questions, clear answers and reviewer counts, with the supporting reviews alongside. Help shoppers find what they need on your product pages, and give AI assistants organized customer evidence to reference.
- Import your Amazon/Aliexpress reviews with just 1 click.
- Display reviews in list view, grid view or carousel view. Customizable widgets.
- Access advanced customization and Q&A collection tools
- Filter and auto-translate reviews with AI sentiment analysis
- Use reviews to answer the questions stopping shoppers from buying
- Show clear answers with the customer reviews behind them
- Help AI assistants answer questions about your products
- Collect, display and manage reviews inside Shopify
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Ecom |  Franko Reviews |
|---|---|---|
| Detected stores | Not published | 3 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Furniture, Home & Garden |
| Top store countries | Not published | Canada, United Kingdom, United States |
Reviews
| Measure | Ecom | Franko Reviews |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 4 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Ecom | Franko Reviews |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19.99/month(ahead) | $79/month |
| Longest free trial | Not listed | 30 days |
| Plans listed | 3 | 1 |
Listing
| Measure | Ecom | Franko Reviews |
|---|---|---|
| Shopify category rank | #87(ahead) | #269 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 10, 2025 | May 21, 2026 |
| Languages | 9 | 1 |
| Developer | BOOST STAR Experts | Franko |
FAQ
Ecom and Franko Reviews: common questions
- Is Ecom or Franko Reviews cheaper?
- Only Ecom lists a free plan. Paid plans start at $19.99/month for Ecom and $79/month for Franko Reviews. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Ecom lists 23 the others don’t mention, such as All reviews page, Automations, Carousels, Custom requests. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 6, 2026 for Ecom, Nov 9, 2026 for Franko Reviews; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 6, 2026 for Ecom, Nov 9, 2026 for Franko Reviews. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.