EC: WhatsApp Chat Button vs Click2Chat ‑ WhatsApp Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for EC, Nov 8, 2026 for Click2Chat.
The short answer
- Both list a free plan. Paid plans start at $5.99/month for EC and $6.99/month for Click2Chat.
- EC lists 4 features Click2Chat’s listing doesn’t mention, including Agent avatar, Business hours, Chat assignment.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 agent
- · 7-day analytics
- · Basic appearance
Pro Monthly
- · All 8 preset themes
- · Analytics with custom date range
- · Business hours
- · Custom URL targeting
- · Up to 10 agents
Free
- · Custom Button Text
- · Custom Phone Number
- · Fast & Lightweight
- · Forever Free
- · Mobile-Friendly
- · WhatsApp Button
Quotes & Sales Pro
- · 24/7 Live Support
- · Create orders in Shopify in one click
- · Everything in the Free plan
- · Manage all customer quotes in one place
- · Negotiate prices and send offers
- · Receive customer quotation requests
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEC: WhatsApp Chat Button lets a Shopify merchant send marketing campaigns and automated messages through an email provider account they already control, such as Amazon SES, SendGrid, Mailgun, Postmark, or any SMTP server. The merchant keeps ownership of sender reputation, deliverability, and domain authentication. Subscriber data is stored inside the Shopify admin, encrypted at rest, and removed on uninstall.
Click2Chat - WhatsApp Chat allows you to add a free, customizable WhatsApp chat button to your Shopify store so customers can contact you instantly. Display it sitewide, connect your WhatsApp number, and customize the button text, colors, and position. No coding required. Need more?
- Add up to 10 team members with their own WhatsApp number and working hours
- Pre-fill the WhatsApp message with the product the shopper was viewing
- Set business hours per store timezone with an offline message option
- Show the button by page, by custom URL rule, or only on mobile or desktop
- Displays a stylish WhatsApp button on every page of your store
- Connect any WhatsApp number – customers will chat directly with that number.
- Change the label to anything like “Chat with us”, “WhatsApp Now”.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  EC |  Click2Chat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | EC | Click2Chat |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 11 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | EC | Click2Chat |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $5.99/month(ahead) | $6.99/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 2 | 2 |
Listing
| Measure | EC | Click2Chat |
|---|---|---|
| Shopify category rank | #538 | #25(ahead) |
| Shopify App Charts | Not on this week’s charts | #18 on Pricing moves in Chat |
| Built for Shopify | No | Yes |
| Launched | Jun 17, 2026 | Feb 27, 2026 |
| Languages | 14 | 1 |
| Developer | Ecomtrackify | Ecommerce Storez |
FAQ
EC and Click2Chat: common questions
- Is EC or Click2Chat cheaper?
- Both list a free plan. Paid plans start at $5.99/month for EC and $6.99/month for Click2Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- EC lists 4 the others don’t mention, such as Agent avatar, Business hours, Chat assignment, Chat buttons. Click2Chat lists 1 the others don’t mention, such as Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for EC, Nov 8, 2026 for Click2Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for EC, Nov 8, 2026 for Click2Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.