EC: WhatsApp Chat Button vs SK: WhatsApp Chat Button
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for EC, Nov 8, 2026 for SK.
The short answer
- Both list a free plan. Paid plans start at $5.99/month for EC and $29/month for SK.
- EC lists 4 features SK’s listing doesn’t mention, including Agent avatar, Business hours, Chat assignment.
Head to head
- India
- Mexico
- Italy
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 agent
- · 7-day analytics
- · Basic appearance
Pro Monthly
- · All 8 preset themes
- · Analytics with custom date range
- · Business hours
- · Custom URL targeting
- · Up to 10 agents
Free
- · 2 AI conversations
- · Auto-open triggers
- · Chat popup, welcome message
- · Device visibility (mobile / desktop)
- · GDPR consent before opening WhatsApp
- · Meta Pixel event tracking
Starter
- · $0.15 per extra conversation
- · +30 free buffer conversations/mo
- · 300 AI conversations/mo included
- · Conversation cost analytics (Meta data)
- · Extra usage pay-per-conversation overage
- · Meta account connect + message templates
Growth
- · $0.12 per extra conversation
- · +100 free buffer conversations/mo
- · 1,000 AI conversations/mo included
Scale
- · $0.10 per extra conversation
- · +300 free buffer conversations/mo
- · 3,000 AI conversations/mo included
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEC: WhatsApp Chat Button lets a Shopify merchant send marketing campaigns and automated messages through an email provider account they already control, such as Amazon SES, SendGrid, Mailgun, Postmark, or any SMTP server. The merchant keeps ownership of sender reputation, deliverability, and domain authentication. Subscriber data is stored inside the Shopify admin, encrypted at rest, and removed on uninstall.
WhatsApp Chat Button and Widget helps merchants add a WhatsApp chat button to their Shopify store so customers can reach them instantly from any page. Set up takes under two minutes with no coding required. Merchants can configure the button style, colours, position, and a pre-filled message for customers.
- Add up to 10 team members with their own WhatsApp number and working hours
- Pre-fill the WhatsApp message with the product the shopper was viewing
- Set business hours per store timezone with an offline message option
- Show the button by page, by custom URL rule, or only on mobile or desktop
- Add WhatsApp chat button to your online store.
- Fully customizable button with colors, image, placement and design.
- Customer can reach out to you via this WhatsApp chat button.
- 3 different layout design for Whatsapp chat button.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  EC |  SK |
|---|---|---|
| Detected stores | Not published | 1,029 |
| Net store change, 28 days | 0 | −9 |
| Stores added, 28 days | Not enough data | 17 |
| Big-brand share | Not enough data | 10% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | India, Mexico, Italy |
Reviews
| Measure | EC | SK |
|---|---|---|
| App Store rating | Not published | 4.8 ★ |
| App Store reviews | Not published | 88 |
| New reviews, 28 days | Not enough data | 1 |
| Reviewers a year or more in | Not enough data | 0% |
FAQ
EC and SK: common questions
- Is EC or SK cheaper?
- Both list a free plan. Paid plans start at $5.99/month for EC and $29/month for SK. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- EC lists 4 the others don’t mention, such as Agent avatar, Business hours, Chat assignment, Chat buttons. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for EC, Nov 8, 2026 for SK; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for EC, Nov 8, 2026 for SK. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.