EC: WhatsApp Chat Button vs WCB ‑ WhatsApp Chat Button
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for EC, Oct 13, 2026 for WCB.
The short answer
- Only EC lists a free plan. Paid plans start at $5.99/month for EC and $2.99/month for WCB.
- EC lists 3 features WCB’s listing doesn’t mention, including Agent avatar, Business hours, Chat assignment.
Head to head
Free
- · 1 agent
- · 7-day analytics
- · Basic appearance
Pro Monthly
- · All 8 preset themes
- · Analytics with custom date range
- · Business hours
- · Custom URL targeting
- · Up to 10 agents
Basic
- · 3 Button Designs
- · 5000 Button Clicks
- · Click Analytics
- · Custom Design
Unlimited
- · 3 Button Designs
- · Click Analytics
- · Custom Design
- · Unlimited Button Clicks
Lifetime
- · 3 Button Designs
- · Click Analytics
- · Custom Design
- · Unlimited Button Clicks
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEC: WhatsApp Chat Button lets a Shopify merchant send marketing campaigns and automated messages through an email provider account they already control, such as Amazon SES, SendGrid, Mailgun, Postmark, or any SMTP server. The merchant keeps ownership of sender reputation, deliverability, and domain authentication. Subscriber data is stored inside the Shopify admin, encrypted at rest, and removed on uninstall.
WhatsApp Chat Button adds a floating button to your store that opens a WhatsApp chat, so shoppers can ask questions before they buy. You can choose from three styles, set the button and icon colors, pick the position, and choose which pages show it. You can add a pre-filled message so the chat opens already typed.
- Add up to 10 team members with their own WhatsApp number and working hours
- Pre-fill the WhatsApp message with the product the shopper was viewing
- Set business hours per store timezone with an offline message option
- Show the button by page, by custom URL rule, or only on mobile or desktop
- One-tap WhatsApp chat button shown on the pages you choose
- Three styles: round icon, icon with label, or greeting bubble
- Custom button color, icon color, icon image, and position
- Pre-filled message opens the chat with your text already typed
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  EC |  WCB |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | EC | WCB |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
EC and WCB: common questions
- Is EC or WCB cheaper?
- Only EC lists a free plan. Paid plans start at $5.99/month for EC and $2.99/month for WCB. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- EC lists 3 the others don’t mention, such as Agent avatar, Business hours, Chat assignment. WCB lists 3 the others don’t mention, such as Color and font, Emojis and stickers, Welcome messages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for EC, Oct 13, 2026 for WCB; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for EC, Oct 13, 2026 for WCB. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.