EC: WhatsApp Chat Button vs MyShop ‑ Whats APP Chat Button
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for EC, Nov 8, 2026 for MyShop.
The short answer
- Both list a free plan. Paid plans start at $5.99/month for EC and $0.99/month for MyShop.
- MyShop lists 13 features EC’s listing doesn’t mention, including Chat flows, Chat window, Color and font.
Head to head
- India
- Turkey
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 agent
- · 7-day analytics
- · Basic appearance
Pro Monthly
- · All 8 preset themes
- · Analytics with custom date range
- · Business hours
- · Custom URL targeting
- · Up to 10 agents
Free
- · Add Email and Phone features.
- · Brand name hidden!
- · Unlimited usage.
- · WhatsApp customization.
Pro
- · Assign agents.
- · Assign staff and add custom numbers.
- · Priority communication.
- · Professional analytics dashboard.
- · Use all platforms without limits.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEC: WhatsApp Chat Button lets a Shopify merchant send marketing campaigns and automated messages through an email provider account they already control, such as Amazon SES, SendGrid, Mailgun, Postmark, or any SMTP server. The merchant keeps ownership of sender reputation, deliverability, and domain authentication. Subscriber data is stored inside the Shopify admin, encrypted at rest, and removed on uninstall.
MyShop: WhatsApp Chat Buttons lets you connect with customers instantly using WhatsApp, Instagram, Facebook, Messenger, Telegram, Twitter, Snapchat, YouTube, Pinterest, TikTok, LinkedIn, phone, and email. You can assign agents, add staff, customize button design and position, and control visibility with smart triggers.
- Add up to 10 team members with their own WhatsApp number and working hours
- Pre-fill the WhatsApp message with the product the shopper was viewing
- Set business hours per store timezone with an offline message option
- Show the button by page, by custom URL rule, or only on mobile or desktop
- You can create a special WhatsApp button for your website.
- You can add a call now button.
- You can add a contact via email button.
- You can hide or show it on computer and mobile version.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  EC |  MyShop |
|---|---|---|
| Detected stores | Not published | 1,093 |
| Net store change, 28 days | 0 | −10 |
| Stores added, 28 days | Not enough data | 11 |
| Big-brand share | Not enough data | 10% |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | Not published | India, Turkey, United Kingdom |
Reviews
| Measure | EC | MyShop |
|---|---|---|
| App Store rating | Not published | 4.1 ★ |
| App Store reviews | Not published | 45 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
EC and MyShop: common questions
- Is EC or MyShop cheaper?
- Both list a free plan. Paid plans start at $5.99/month for EC and $0.99/month for MyShop. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- EC lists 3 the others don’t mention, such as Agent avatar, Business hours, Chat assignment. MyShop lists 13 the others don’t mention, such as Chat flows, Chat window, Color and font, Email chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for EC, Nov 8, 2026 for MyShop; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for EC, Nov 8, 2026 for MyShop. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.