EC: WhatsApp Chat Button vs ECS WhatsApp Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for EC, Aug 29, 2026 for ECS WhatsApp Chat.
The short answer
- Only EC lists a free plan.
- EC lists 3 features ECS WhatsApp Chat’s listing doesn’t mention, including Agent avatar, Business hours, Chat assignment.
Head to head
Free
- · 1 agent
- · 7-day analytics
- · Basic appearance
Pro Monthly
- · All 8 preset themes
- · Analytics with custom date range
- · Business hours
- · Custom URL targeting
- · Up to 10 agents
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEC: WhatsApp Chat Button lets a Shopify merchant send marketing campaigns and automated messages through an email provider account they already control, such as Amazon SES, SendGrid, Mailgun, Postmark, or any SMTP server. The merchant keeps ownership of sender reputation, deliverability, and domain authentication. Subscriber data is stored inside the Shopify admin, encrypted at rest, and removed on uninstall.
Add a customizable WhatsApp button to your store and let customers connect with you instantly. Easily manage your WhatsApp numbers, set prefilled messages to start conversations faster, and guide customers at the right moment. Customize the chat button’s position and icon to match your store design perfectly. ECS WhatsApp Chat Button helps you provide quick support, build trust, and turn conversations into conve
- Add up to 10 team members with their own WhatsApp number and working hours
- Pre-fill the WhatsApp message with the product the shopper was viewing
- Set business hours per store timezone with an offline message option
- Show the button by page, by custom URL rule, or only on mobile or desktop
- WhatsApp button WhatsApp Number Manage
- Prefilled messages
- Change position and icon
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  EC |  ECS WhatsApp Chat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | EC | ECS WhatsApp Chat |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | EC | ECS WhatsApp Chat |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $5.99/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 2 | Not published |
Listing
| Measure | EC | ECS WhatsApp Chat |
|---|---|---|
| Shopify category rank | #538(ahead) | #551 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 17, 2026 | Feb 25, 2026 |
| Languages | 14 | 1 |
| Developer | Ecomtrackify | EcodeSoft Solutions |
FAQ
EC and ECS WhatsApp Chat: common questions
- Is EC or ECS WhatsApp Chat cheaper?
- Only EC lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- EC lists 3 the others don’t mention, such as Agent avatar, Business hours, Chat assignment. ECS WhatsApp Chat lists 3 the others don’t mention, such as Color and font, Emojis and stickers, Welcome messages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for EC, Aug 29, 2026 for ECS WhatsApp Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for EC, Aug 29, 2026 for ECS WhatsApp Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.