EAZE Button vs WhatsRoute

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 3, 2026 for EAZE Button, Oct 14, 2026 for WhatsRoute.

The short answer

  • Only EAZE Button lists a free plan.
  • EAZE Button lists 8 features WhatsRoute’s listing doesn’t mention, including Agent avatar, Behavior tracking, Business hours.

Head to head

App Store reviews

EAZE Button: 139
WhatsRoute: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Marketing - Other
  • Marketing - Other
  • Chat
Languages
  • English
  • English
Launched
Dec 9, 2022
Jan 26, 2026
Built for Shopify
Built for Shopify
Not badged
Reviews per month
1 last full month
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

035MarJunOctDecMarJulAugEAZE Button: 2 reviews in March 2025EAZE Button: 1 reviews in April 2025EAZE Button: 1 reviews in June 2025EAZE Button: 2 reviews in August 2025EAZE Button: 2 reviews in October 2025EAZE Button: 1 reviews in November 2025EAZE Button: 1 reviews in December 2025EAZE Button: 4 reviews in January 2026EAZE Button: 2 reviews in March 2026EAZE Button: 1 reviews in June 2026EAZE Button: 1 reviews in July 2026EAZE Button: 1 reviews in August 2026
EAZE ButtonWhatsRouteCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $0.89/month
—
Plans
FreeFree
  • · 3 different appearance types
  • · Change the position of your button
  • · Prefilled Message
  • · Visibility settings for mobile & desktop
Pro$0.89/month
14-day free trial
  • · Business Hours
  • · Color, size & custom styling
  • · Dynamic variables
  • · Everything from Free Plan
  • · Google Analytics & Meta Pixel
  • · Multi Language Support
Starter PlanFree to install
$3.00/month for each agent after the first two. Subscription updates automatically when adding or removing agents
  • · 2 Support Agents FREE
  • · Agent Performance Analytics
  • · Customizable Colors & Styles
  • · Lightweight & Fast Loading
  • · Mobile-Responsive Design
  • · Pre-filled Message Templates
Coverage
9 of 12 features75%
4 of 12 features33%
Unique strengths
  • Agent avatar
  • Behavior tracking
  • Business hours
  • Color and font
  • +4 more
  • Agent analytics
  • Chat assignment
  • Live chat
Chat
75%9/12
33%4/12
Automated responses
100%1/1
0%0/1
Customization
83%5/6
33%2/6
Real-time messaging
60%3/5
40%2/5
813onlybothonly
EAZE ButtonWhatsRoute12 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

This app adds a customizable Direct Message chat button to your store. When customers click it, they're instantly redirected with a pre-filled message, making it effortless for them to contact you. You can fully customize the button's appearance, position, and messaging. Advanced features include business hours automation, multi-language support, and popup triggers to boost engagement.

WhatsRoute allows merchants to add a customizable WhatsApp chat button to their online store, enabling direct communication with customers. The app routes incoming chat requests to multiple support agents based on configured weight settings, helping distribute inquiries efficiently across your team.

Key points
  • Instant messaging with pre-filled customer messages
  • Fully customizable button design, position, and CSS styling
  • Business hours automation - auto-disable outside operating hours
  • Multi-language support with localized button text and greetings
  • Route WhatsApp inquiries to different support agents using weighted distribution
  • Personalize button styles, colors, and pre-filled messages to match your theme
  • Track click analytics per agent to monitor team performance and chat volume.
Screenshots
Chat button in a Shopify store
Extra features like notification badge or greeting messageIndividual button positionCustom CSS styles
Dashboard and analytics of agent
whatsapp button configuration and styleDashboard of the Whatsroutetarget agent number and round robin percentage configuration

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureEAZE ButtonWhatsRoute
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureEAZE ButtonWhatsRoute
App Store rating4.9 ★Not published
App Store reviews139Not published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureEAZE ButtonWhatsRoute
Free planYesNot listed
Lowest paid monthly plan$0.89/monthNo monthly plan listed
Longest free trial14 daysNot listed
Plans listed21

Listing

MeasureEAZE ButtonWhatsRoute
Shopify category rank#16(ahead)in Chat#504in Chat
Shopify App Charts#15 on Featured by Shopify in ChatNot on this week’s charts
Built for ShopifyYesNo
LaunchedDec 9, 2022Jan 26, 2026
Languages1English1English
DeveloperGTY AGPIXIFOX MEDIA SOLUTION

FAQ

EAZE Button and WhatsRoute: common questions

Is EAZE Button or WhatsRoute cheaper?
Only EAZE Button lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
EAZE Button lists 8 the others don’t mention, such as Agent avatar, Behavior tracking, Business hours, Color and font. WhatsRoute lists 3 the others don’t mention, such as Agent analytics, Chat assignment, Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 3, 2026 for EAZE Button, Oct 14, 2026 for WhatsRoute; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 3, 2026 for EAZE Button, Oct 14, 2026 for WhatsRoute. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.