EasyAgent – AI Sales Agent vs ShopAgent – AI Chatbot

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 13, 2026 for EasyAgent, Oct 13, 2026 for ShopAgent.

The short answer

  • Only ShopAgent lists a free plan. Paid plans start at $10/month for EasyAgent and $19/month for ShopAgent.
  • ShopAgent lists 6 features EasyAgent’s listing doesn’t mention, including Chat buttons, Live chat, Multi-language.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Chat
  • Chat
Languages
  • English
  • English
  • French
Launched
Nov 12, 2026
Jul 7, 2025
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $10 to $200/month
From $0 to $59/month
Plans
Free$0/month + usage
  • · AI sales chat on your store
  • · Order status for shoppers
  • · Pay as you go: $1 per credit
  • · Product cards with Add to cart
Basic$10/month + usage
  • · 5 agents
  • · 500 MB knowledge storage
  • · 6 credits every month
  • · All store chat features
  • · Email support
Launch$20/month + usage
  • · 12 credits every month
  • · 15 agents
  • · 2 GB knowledge storage
  • · 3 team members
  • · All store chat features
  • · More AI usage per credit
Starter$25/month + usage
  • · 1 GB knowledge storage
  • · 10 agents
  • · 16 credits every month
  • · 3 team members
  • · All store chat features
Growth$70/month + usage
  • · 10 team members
  • · 30 agents
  • · 49 credits every month
  • · 5 GB knowledge storage
  • · All store chat features
  • · Priority support
Pro$100/month + usage
  • · 10 GB knowledge storage
  • · 10 team members
  • · 50 agents
  • · 75 credits every month
  • · More AI usage per credit
  • · Priority support
Scale$200/month + usage
  • · 100 agents
  • · 160 credits every month
  • · 20 GB knowledge storage
  • · 25 team members
  • · More AI usage per credit
  • · Priority support
StarterFree
  • · 100 AI chats per month
  • · Basic performance analytics
  • · Custom welcome message
  • · Trained on all your products
Growth$19/month
14-day free trial
  • · 1,000 AI chats per month
  • · Advanced AI responses
  • · Conversation history
  • · Priority response speed
  • · Remove app branding
  • · Trained on collections
Scale$59/month
14-day free trial
  • · Advanced analytics dashboard
  • · Early access to features
  • · Fastest response speed
  • · Premium AI reasoning
  • · Priority support
  • · Unlimited AI chats
Coverage
6 of 12 features50%
10 of 12 features83%
Unique strengths
  • Chat window
  • Order updates
  • Chat buttons
  • Live chat
  • Multi-language
  • Quick replies
  • +2 more
Chat
50%6/12
83%10/12
Automated responses
60%3/5
80%4/5
Customization
50%2/4
75%3/4
Real-time messaging
33%1/3
100%3/3
246onlybothonly
EasyAgentShopAgent12 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

EasyAgent adds an AI sales assistant to your store. It learns your products, collections, pages and policies when you install, and keeps up as products change. Shoppers can ask questions, get product recommendations, add items to the cart and go to Shopify checkout. The assistant can check an order status, give a discount code within limits you set, collect contact details with consent and hand the chat to you.

ShopAgent adds an AI chatbot to your storefront that answers product questions and helps customers find the right items instantly. The chatbot uses your store catalog to provide accurate product details, recommend relevant products, and assist shoppers 24/7. By answering common questions automatically, ShopAgent reduces support workload and helps guide customers toward purchase.

Key points
  • Learns your products, pages and policies, and updates when products change
  • Product cards with photos and an Add to cart button inside the chat
  • Order status checks, verified with order number plus email or phone
  • Match your brand: colours, chat button, greeting and suggested questions
  • Answers customer questions using your product details in real time.
  • Recommends relevant products to help shoppers find what they need.
  • Runs 24/7 on your store to support customers without extra effort.
Screenshots
Shopper checking order status and delivery in the chat
Home: sales the assistant helped with and setup progressA short greeting and Ask AI button on the storefrontProduct added to cart from the chat, with a Checkout button
Chatbot answering product questions on a storefront page
Customize chatbot appearance and behaviorManage product info used in chatbot answersUser chat history in admin dashboard

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureEasyAgentShopAgent
Detected storesNot publishedNot published
Net store change, 28 daysNot enough data0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureEasyAgentShopAgent
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureEasyAgentShopAgent
Free planNot listedYes
Lowest paid monthly plan$10/month(ahead)$19/month
Longest free trialNot listed14 days
Plans listed73

Listing

MeasureEasyAgentShopAgent
Shopify category rankNot enough data#877in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedNov 12, 2026Jul 7, 2025
Languages1English2English, French
DeveloperEasyAgentgregou

FAQ

EasyAgent and ShopAgent: common questions

Is EasyAgent or ShopAgent cheaper?
Only ShopAgent lists a free plan. Paid plans start at $10/month for EasyAgent and $19/month for ShopAgent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
EasyAgent lists 2 the others don’t mention, such as Chat window, Order updates. ShopAgent lists 6 the others don’t mention, such as Chat buttons, Live chat, Multi-language, Quick replies. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 13, 2026 for EasyAgent, Oct 13, 2026 for ShopAgent; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 13, 2026 for EasyAgent, Oct 13, 2026 for ShopAgent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.