EasyAgent – AI Sales Agent vs Express Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 13, 2026 for EasyAgent, Oct 13, 2026 for Express Agent.
The short answer
- Only Express Agent lists a free plan. Paid plans start at $10/month for EasyAgent and $99/month for Express Agent.
- EasyAgent lists 2 features Express Agent’s listing doesn’t mention, including Order updates, Product recommendations.
Head to head
Free
- · AI sales chat on your store
- · Order status for shoppers
- · Pay as you go: $1 per credit
- · Product cards with Add to cart
Basic
- · 5 agents
- · 500 MB knowledge storage
- · 6 credits every month
- · All store chat features
- · Email support
Launch
- · 12 credits every month
- · 15 agents
- · 2 GB knowledge storage
- · 3 team members
- · All store chat features
- · More AI usage per credit
Starter
- · 1 GB knowledge storage
- · 10 agents
- · 16 credits every month
- · 3 team members
- · All store chat features
Growth
- · 10 team members
- · 30 agents
- · 49 credits every month
- · 5 GB knowledge storage
- · All store chat features
- · Priority support
Pro
- · 10 GB knowledge storage
- · 10 team members
- · 50 agents
- · 75 credits every month
- · More AI usage per credit
- · Priority support
Scale
- · 100 agents
- · 160 credits every month
- · 20 GB knowledge storage
- · 25 team members
- · More AI usage per credit
- · Priority support
Launch
- · AI shopping assistant for 7 days.
- · Auto-syncs your Shopify products.
- · Chat widget on every store page.
- · Instant answers with product links.
- · Start free with no credit card.
- · Up to 1,000 messages included.
Essential
- · 1 AI agent for your full catalog.
- · 200 shopper messages per month.
- · Basic analytics for chats and FAQs.
- · Custom chat widget for your store.
- · Email support within 48 hours.
- · Product answers with clickable cards.
Professional
- · 500 shopper messages per month.
- · 60 min Onboarding Call.
- · AI summaries for every session.
- · Follow-ups for inactive shoppers.
- · Human handoff for staff requests.
- · Lead emails for captured contacts.
Business
- · 1,500 shopper messages monthly.
- · 4 hour onboarding call included.
- · Advanced shopper session insights.
- · Chat support within 24 hours.
- · Custom rules for store policies.
- · Full analytics dashboard included.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEasyAgent adds an AI sales assistant to your store. It learns your products, collections, pages and policies when you install, and keeps up as products change. Shoppers can ask questions, get product recommendations, add items to the cart and go to Shopify checkout. The assistant can check an order status, give a discount code within limits you set, collect contact details with consent and hand the chat to you.
Equip Shopify store with an AI sales assistant. Once set up, it automatically learns your product catalog and brand knowledge, then handles customer questions, recommends products, and resolves support requests without any manual effort. Merchants can customize the assistant's name, persona, and response style to match their brand. Store data stays in sync automatically on a schedule you control.
- Learns your products, pages and policies, and updates when products change
- Product cards with photos and an Add to cart button inside the chat
- Order status checks, verified with order number plus email or phone
- Match your brand: colours, chat button, greeting and suggested questions
- Answers customer questions instantly using your product and brand knowledge.
- Customizable assistant name, persona, and response style to match your brand.
- Keeps your assistant up to date with scheduled automatic data syncs.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Express Agent | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | Not enough data | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Express Agent | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Express Agent | |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $10/month(ahead) | $99/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 7 | 4 |
Listing
| Measure | Express Agent | |
|---|---|---|
| Shopify category rank | Not enough data | #811 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 12, 2026 | May 26, 2026 |
| Languages | 1 | 1 |
| Developer | EasyAgent | AICG |
FAQ
EasyAgent and Express Agent: common questions
- Is EasyAgent or Express Agent cheaper?
- Only Express Agent lists a free plan. Paid plans start at $10/month for EasyAgent and $99/month for Express Agent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- EasyAgent lists 2 the others don’t mention, such as Order updates, Product recommendations. Express Agent lists 2 the others don’t mention, such as Cross-sell, Greetings. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 13, 2026 for EasyAgent, Oct 13, 2026 for Express Agent; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 13, 2026 for EasyAgent, Oct 13, 2026 for Express Agent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.