duochat Whatsapp Automation vs SC : WhatsApp Marketing + Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for duochat Whatsapp Automation, Oct 13, 2026 for SC.
The short answer
- Only SC lists a free plan. Paid plans start at $15/month for duochat Whatsapp Automation and $19.99/month for SC.
- SC lists 5 features duochat Whatsapp Automation’s listing doesn’t mention, including Custom branding, Discount offers, Targeting rules.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter Plan
- · 1 WhatsApp Account
- · Basic Automation
- · Broadcast Campaigns
- · Chat Support
- · Shared Team Inbox
- · Unlimited Contacts
Growth Plan
- · 2 WhatsApp Accounts
- · 2,000 AI Credits
- · AI Agents
- · Advanced Automation
- · CRM Included
- · Priority Support
Pro Plan
- · 5 WhatsApp Accounts
- · 5,000 AI Credits
- · Advanced Analytics
- · Dedicated Manager
- · Full API & SDK
- · Priority SLA Support
Free
- · Chat Button Customization
- · Premium WhatsApp Chat Button Widget
Basic Plan
- · 3 Agents + 1 GB storage
- · 5 workflows
- · Custom & Prebuilt Templates
- · FB & IG chat & Catalog & auto lead form
- · Live Support
- · Loyalty Program
Professional
- · 10 workflows
- · 5 Agents + 5 GB storage
- · Custom & Prebuilt Templates
- · FB & IG chat & Catalog & auto lead form
- · Live Support + Green Tick Assistance
- · Loyalty Program
Enterprise
- · 1,000 Agents + Unlimited storage
- · 1,000 workflows + AI features
- · Custom & Prebuilt Templates
- · FB & IG chat & Catalog & auto lead form
- · Live Support + Green Tick Assistance
- · Loyalty Program
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRecover abandoned carts, reduce COD returns, and keep customers informed with automated, omnichannel engagement. duochat helps you connect with customers across every touchpoint—through intelligent recovery flows, targeted campaigns, and real-time order updates—all from a single, easy-to-use platform.
Recover lost sales with automated abandoned cart recovery via WhatsApp API. Unify marketing campaigns, customer chat, and support in one smart inbox. Enable instant WhatsApp conversations with a chat widget. Secure COD orders with confirmation alerts and prevent fraud through real-time tracking. Drive repeat purchases with loyalty points and automated order updates via WhatsApp Business API.
- Remind customers about their incomplete purchases to recover potential revenue.
- Reduce Return-to-Origin by confirming cash-on-delivery orders instantly.
- Send offers, discounts, and promotions with interactive buttons.
- Automate confirmations, shipping alerts, and cancellations.
- Automated WhatsApp notifications for orders, shipping, and customer activities
- Real-time delivery updates sent directly to customers' preferred messaging app
- Reduce support inquiries with proactive order and shipping alerts
- Customizable notification triggers for checkouts, fulfillments, and updates
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  duochat Whatsapp Automation |  SC |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | duochat Whatsapp Automation | SC |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 10 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | duochat Whatsapp Automation | SC |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $15/month(ahead) | $19.99/month |
| Longest free trial | 7 days | 15 days |
| Plans listed | 3 | 4 |
Listing
| Measure | duochat Whatsapp Automation | SC |
|---|---|---|
| Shopify category rank | #339 | #81(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 7, 2026 | Nov 13, 2025 |
| Languages | 1 | 1 |
| Developer | duochat | Samy Ecommerce |
FAQ
duochat Whatsapp Automation and SC: common questions
- Is duochat Whatsapp Automation or SC cheaper?
- Only SC lists a free plan. Paid plans start at $15/month for duochat Whatsapp Automation and $19.99/month for SC. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- duochat Whatsapp Automation lists 2 the others don’t mention, such as Email reminders, Multi-channel messaging. SC lists 5 the others don’t mention, such as Custom branding, Discount offers, Targeting rules, Templates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for duochat Whatsapp Automation, Oct 13, 2026 for SC; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for duochat Whatsapp Automation, Oct 13, 2026 for SC. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.