duochat Whatsapp Automation vs Recartly ‑ what store need !
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for duochat Whatsapp Automation, Oct 17, 2026 for Recartly.
The short answer
- Paid plans start at $15/month for duochat Whatsapp Automation and $9.99/month for Recartly.
- Recartly lists 5 features duochat Whatsapp Automation’s listing doesn’t mention, including Custom discount codes, Pop-up builder, Templates.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter Plan
- · 1 WhatsApp Account
- · Basic Automation
- · Broadcast Campaigns
- · Chat Support
- · Shared Team Inbox
- · Unlimited Contacts
Growth Plan
- · 2 WhatsApp Accounts
- · 2,000 AI Credits
- · AI Agents
- · Advanced Automation
- · CRM Included
- · Priority Support
Pro Plan
- · 5 WhatsApp Accounts
- · 5,000 AI Credits
- · Advanced Analytics
- · Dedicated Manager
- · Full API & SDK
- · Priority SLA Support
Free
- · Automated Recovery Messages
- · Custom Messages
- · Custom Popup Widget
- · Lead Capture
- · Recovery Messages
- · Support Tickets
STARTER
- · 500 Contact Leads
- · 500 Recovery Messages
- · Custom Templates
- · Dashboard Analytics
- · Email Support
- · Lead Capture Popup
GROWTH
- · 1500 Contact Leads
- · 1500 Recovery Messages
- · Advanced Analytics
- · Custom Message Delay
- · Everything in Starter
- · Priority Support
PRO
- · 24/7 Priority Support
- · Advanced Segmentation
- · Custom Integrations
- · Dedicated Manager
- · Early Feature Access
- · Everything in Growth
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureRecover abandoned carts, reduce COD returns, and keep customers informed with automated, omnichannel engagement. duochat helps you connect with customers across every touchpoint—through intelligent recovery flows, targeted campaigns, and real-time order updates—all from a single, easy-to-use platform.
Recover abandoned carts, confirm COD orders, capture phone leads, and chat with customers on WhatsApp—all from one Shopify app. Recartly automatically sends personalized recovery messages with checkout links, discount codes, and order confirmations to help recover more revenue. Track recovered sales, manage conversations in one inbox, and launch in minutes with no coding required.
- Remind customers about their incomplete purchases to recover potential revenue.
- Reduce Return-to-Origin by confirming cash-on-delivery orders instantly.
- Send offers, discounts, and promotions with interactive buttons.
- Automate confirmations, shipping alerts, and cancellations.
- Automated WhatsApp messages sent to customers who abandon their cart
- Unique discount codes generated and sent with each recovery message
- Two-way WhatsApp inbox to reply to customers from your dashboard
- Lead capture popup to collect customer phone numbers on your store
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  duochat Whatsapp Automation |  Recartly |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | duochat Whatsapp Automation | Recartly |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | duochat Whatsapp Automation | Recartly |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $15/month | $9.99/month(ahead) |
| Longest free trial | 7 days | 3 days |
| Plans listed | 3 | 4 |
Listing
| Measure | duochat Whatsapp Automation | Recartly |
|---|---|---|
| Shopify category rank | #339 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 7, 2026 | May 7, 2026 |
| Languages | 1 | 1 |
| Developer | duochat | Recartly |
FAQ
duochat Whatsapp Automation and Recartly: common questions
- Is duochat Whatsapp Automation or Recartly cheaper?
- Paid plans start at $15/month for duochat Whatsapp Automation and $9.99/month for Recartly. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- duochat Whatsapp Automation lists 4 the others don’t mention, such as Behavior tracking, Email reminders, Personalized campaigns, SMS notifications. Recartly lists 5 the others don’t mention, such as Custom discount codes, Pop-up builder, Templates, Time-limited offers. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for duochat Whatsapp Automation, Oct 17, 2026 for Recartly; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for duochat Whatsapp Automation, Oct 17, 2026 for Recartly. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.