Dori: AI Shopping Assistant vs Rio Ai ‑ Shopping Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Dori, Oct 13, 2026 for Rio Ai.
The short answer
- Only Rio Ai lists a free plan.
- Dori lists 3 features Rio Ai’s listing doesn’t mention, including Agent avatar, Cart recovery, FAQs.
Head to head
- United States
- India
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 200 Conversations/Month
- · Brand voice customization
- · No credit card needed
- · Product Pal + Side Pal included
- · Up to 500 products
Free
- · AI product recommendations
- · Unlimited AI chat & voice interactions
- · Up to 30 products
Starter
- · Add-to-cart from chat
- · Basic analytics dashboard
- · Up to 250 products
Growth
- · Advanced analytics
- · Up to 1,500 products
Pro
- · Priority support
- · Up to 22,000 products
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDori turns your catalog into an AI shopping assistant across your store. Shoppers ask questions, search naturally, compare options, find similar items, get recommendations, choose variants, and add products to cart from chat. Use Dori on product pages for in-context answers and across the store for discovery, quizzes, routines, gifts, upsells, and order tracking.
Rio adds an AI chat assistant to your storefront that helps customers find products, answer questions, and complete purchases without any merchant involvement. Customers get instant product recommendations, order tracking, and guided checkout through natural conversation. Rio remembers shopper preferences across visits to personalise every interaction.
- Understands customer needs to recommend the proper products for each shopper
- Provides instant answers to product and store questions, 24/7
- Adapts recommendations to match your brand’s style and voice
- Offers personalized shopping consultations to help with conversion rates
- Conversational product discovery powered by AI and voice search
- Personalised recommendations that improve with every shopper visit
- Instant order tracking via chat — no support tickets needed
- Smart upsells and bundle suggestions triggered by purchase intent
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Dori |  Rio Ai |
|---|---|---|
| Detected stores | 215 | Not published |
| Net store change, 28 days | +7 | 0 |
| Stores added, 28 days | 7 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, India, United Kingdom | Not published |
Reviews
| Measure | Dori | Rio Ai |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 47 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
FAQ
Dori and Rio Ai: common questions
- Is Dori or Rio Ai cheaper?
- Only Rio Ai lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Dori lists 3 the others don’t mention, such as Agent avatar, Cart recovery, FAQs. Rio Ai lists 2 the others don’t mention, such as Quick replies, Upsell. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Dori, Oct 13, 2026 for Rio Ai; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Dori, Oct 13, 2026 for Rio Ai. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.