DobroChat: Telegram, Viber, AI vs ibots
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 3, 2026 for DobroChat, Oct 14, 2026 for ibots.
The short answer
- Only ibots lists a free plan. Paid plans start at $9.99/month for DobroChat and $10/month for ibots.
- ibots lists 21 features DobroChat’s listing doesn’t mention, including Agent analytics, Agent avatar, AI chatbots.
Head to head
Basic plan
- · 180 days history chat
- · Analytics, working hours, lunch break
- · Customers automegre, Sidekick AI-help
- · Instagram and Facebook messenger
- · Products & fast checkout
- · Quick replies
Pro Plan
- · 2 Telegram accounts, Viber chat
- · Analytics, working hours, lunch break
- · Customers automegre, Sidekick AI-help
- · Flow scenarios (visual map)
- · Integration with Claude or ChatGPT
- · Products & fast checkout
Free
- · 24/7 Automated Customer Support
- · Ai integrations
- · Analytics & Engagement Insights
- · CRM
- · Cost-Effective Advertising Alternative
- · Lead Capture & Information Collection
Starter 10
- · 24/7 Automated Customer Support
- · Ai integrations
- · Analytics & Engagement Insights
- · CRM
- · Cost-Effective Advertising Alternative
- · Lead Capture & Information Collection
Starter 20
- · 24/7 Automated Customer Support
- · Ai integrations
- · Analytics & Engagement Insights
- · CRM
- · Cost-Effective Advertising Alternative
- · Lead Capture & Information Collection
Professional 30
- · 24/7 Automated Customer Support
- · Ai integrations
- · Analytics & Engagement Insights
- · CRM
- · Cost-Effective Advertising Alternative
- · Lead Capture & Information Collection
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAll your Telegram and Viber customer chats in one Shopify inbox. Reply faster with quick replies and automated chat flows, recommend products with rich cards, and send checkout links so buyers order in the chat. Every conversation links to a real Shopify customer - with order history at hand. After purchase, buyers automatically get payment and delivery updates.
iBots is an omni-channel messaging platform built for businesses that want to manage all their customer conversations and Shopify store events from one powerful dashboard. It connects WhatsApp, Facebook Messenger, Instagram, and Shopify into a single, organized inbox powered by automation and AI.
- Telegram bot&Phone and Viber live chat with your customers
- Automatic responses, text templates, business hours, response analytics, and AI
- Automatic tracking of orders and shipments in chat, adding a buyer to the chat
- Omni-Channel Smart Inbox
- Shopify Integration
- AI & Automation ,Templates & Quick Replies
- Team Collaboration
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  DobroChat |  ibots |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | DobroChat | ibots |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
DobroChat and ibots: common questions
- Is DobroChat or ibots cheaper?
- Only ibots lists a free plan. Paid plans start at $9.99/month for DobroChat and $10/month for ibots. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- DobroChat lists 1 the others don’t mention, such as Chat buttons. ibots lists 21 the others don’t mention, such as Agent analytics, Agent avatar, AI chatbots, Behavior tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 3, 2026 for DobroChat, Oct 14, 2026 for ibots; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 3, 2026 for DobroChat, Oct 14, 2026 for ibots. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.