DmScout vs Zoko WhatsApp Marketing & Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for DmScout, Nov 9, 2026 for Zoko WhatsApp Marketing & Chat.
The short answer
- On the Shopify App Store: DmScout 5.0 from 1 reviews and Zoko WhatsApp Marketing & Chat 4.9 from 471 reviews.
- Only DmScout lists a free plan. Paid plans start at $55/month for DmScout and $49.99/month for Zoko WhatsApp Marketing & Chat.
- DmScout lists 4 features Zoko WhatsApp Marketing & Chat’s listing doesn’t mention, including Automated alerts, Automatic, Data import and export.
Head to head
Multi-agent chat using a single business phone number & more
- India
- United States
- United Arab Emirates
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free to Install
Growth
Pro
Starter
- · $0.015/conversation - no monthly cap
- · Best for early-stage, pay-as-you-grow
- · Broadcast to Shopify segments
- · Multi-agent shared inbox
- · Pre-built Shopify flows free
- · Unlimited agents, no per-seat fees
Plus
- · 5 agents - add more at $15/agent/mo
- · 5K conv/mo - no Zoko conversation fee
- · Best for growing D2C brands
- · Broadcast to Shopify segments
- · Multi-agent shared inbox
- · Pre-built Shopify flows free
Elite
- · 10 agents - add more at $12/agent/mo
- · 100K conv/mo - no Zoko conversation fee
- · Best for scaling D2C brands
- · Broadcast to Shopify segments
- · Multi-agent shared inbox
- · Pre-built Shopify flows free
Max
- · 30 agents - add more at $9/agent/mo
- · 5M conv/mo - no Zoko conversation fee
- · Best for high-volume D2C brands
- · Broadcast to Shopify segments
- · Multi-agent shared inbox
- · Pre-built Shopify flows free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDmScout connects your WhatsApp and Instagram conversations to your store in one dashboard. An AI sales agent handles customer chats automatically, answering product questions, sharing catalog items, and creating draft orders directly from conversations. Recover abandoned carts through WhatsApp and send order updates like shipping and delivery notifications.
Zoko connects your Shopify store to WhatsApp® for marketing, sales, support and automation. Run broadcast campaigns to segmented lists, set up abandoned cart recovery with automated flows, send order notifications, and handle conversations in a multi-agent shared inbox. Zoko's flow builder makes WhatsApp automation simple, and AI chatbots work directly with your Shopify data, so messages reach the right customer.
- AI agent that chats, recommends products, and creates orders naturally
- Playbooks: customize AI behavior with simple rules, no flow builders
- Unified inbox for WhatsApp and Instagram with team handover
- WhatsApp alerts for order updates, shipping, and cart recovery
- ChatGPT: Automatically collect orders inside WhatsApp
- WhatsApp Catalog: Sync your Shopify catalog and take orders on WhatsApp.
- WhatsApp Catalog: Sync your Shopify catalog to your WhatsApp business number
- Broadcast: Market to the right customers with dynamic customer segments.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  DmScout |  Zoko WhatsApp Marketing & Chat |
|---|---|---|
| Detected stores | Not published | 1,179 |
| Net store change, 28 days | 0 | −24 |
| Stores added, 28 days | Not enough data | 5 |
| Big-brand share | Not enough data | 28% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | India, United States, United Arab Emirates |
Reviews
| Measure | DmScout | Zoko WhatsApp Marketing & Chat |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.9 ★ |
| App Store reviews | 1 | 471(ahead) |
| New reviews, 28 days | Not enough data | 16 |
| Reviewers a year or more in | Not enough data | 19% |
Pricing
| Measure | DmScout | Zoko WhatsApp Marketing & Chat |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $55/month | $49.99/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 3 | 4 |
Listing
| Measure | DmScout | Zoko WhatsApp Marketing & Chat |
|---|---|---|
| Shopify category rank | #423 | #27 |
| Shopify App Charts | Not on this week’s charts | #23 in Chat |
| Built for Shopify | No | No |
| Launched | May 19, 2026 | Dec 8, 2020 |
| Languages | 1 | 1 |
| Developer | DmScout | Bourbon Science Inc. |
FAQ
DmScout and Zoko WhatsApp Marketing & Chat: common questions
- Is DmScout or Zoko WhatsApp Marketing & Chat cheaper?
- Only DmScout lists a free plan. Paid plans start at $55/month for DmScout and $49.99/month for Zoko WhatsApp Marketing & Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, DmScout or Zoko WhatsApp Marketing & Chat?
- On the Shopify App Store: DmScout 5.0 from 1 reviews and Zoko WhatsApp Marketing & Chat 4.9 from 471 reviews.
- What features does each app list that the other doesn’t?
- DmScout lists 4 the others don’t mention, such as Automated alerts, Automatic, Data import and export, Scheduled. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for DmScout, Nov 9, 2026 for Zoko WhatsApp Marketing & Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for DmScout, Nov 9, 2026 for Zoko WhatsApp Marketing & Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.