DMRocket: WhatsApp & Email vs WhachatCRM ‑ WhatsApp Inbox
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Both list a free plan. Paid plans start at $19/month for DMRocket and $49/month for WhachatCRM.
Head to head
Free
- · 1 Email domain or 1 Instagram account
- · 1 workspace & 1 user seat
- · 100 one-time AI trial credits
- · 500 Email Cloud sends/month
- · Email or Instagram — choose one
- · Unified inbox & Customer 360
Starter
- · 1 workspace & 3 user seats
- · 2 connected channel accounts
- · 5,000 Email Cloud sends/month
- · Broadcasts, campaigns, bookings
- · Commerce integrations & product workflow
- · Email: 1 domain, up to 5 accounts
Growth
- · 2 workspaces & 5 user seats
- · 5 connected channel accounts
- · 50,000 Email Cloud sends/month
- · Advanced automations & segmentation
- · Email: 3 domains, up to 5 accounts
- · Instagram, WhatsApp, Email & Webchat
Pro
- · 10 connected channel accounts
- · 250,000 Email Cloud sends/month
- · 5 workspaces & 15 user seats
- · API access & premium support
- · Advanced analytics, API access & custom
- · Email: 10 domains, up to 10 accounts
Free
- · 1 WhatsApp Business account
- · 1 user
- · 50 Prospect AI discoveries/month
- · 50 active conversations
- · Basic WhatsApp templates
- · CRM contacts, tags, and notes
Pro
- · 2,000 active conversations
- · 500 Prospect AI discoveries/month
- · AI Brain, Copilot & chatbot included
- · Abandoned cart recovery campaigns
- · Unified omnichannel inbox
- · Unlimited users
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDMRocket brings WhatsApp, Instagram, Email and Webchat conversations into one CRM and customer timeline. Manage messages from a unified inbox, capture and segment leads, run campaigns and automations, recover abandoned checkouts, share products and payment links, and track revenue activity.
WhachatCRM helps Shopify merchants manage customer conversations from WhatsApp, SMS, Instagram, Facebook Messenger, and website chat in one shared inbox. Teams can organize contacts, assign conversations, and automate follow-ups without switching between tools.
- Unify WhatsApp, Email, Instagram and Webchat conversations in one inbox.
- Recover abandoned checkouts with automated cross-channel follow-up.
- Build campaigns and automations for customer journeys across channels.
- Use Customer 360 profiles, segmentation and revenue activity to target leads.
- Automate sales, support, and customer workflows in one AI workspace
- AI reply suggestions to help teams respond faster and improve engagement
- Shared inbox for WhatsApp, SMS, Instagram, Facebook, and website chats
- AI-powered WhatsApp automation and smart customer follow-ups
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  DMRocket |  WhachatCRM |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | DMRocket | WhachatCRM |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | DMRocket | WhachatCRM |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $49/month |
| Longest free trial | 7 days | 14 days |
| Plans listed | 4 | 2 |
Listing
| Measure | DMRocket | WhachatCRM |
|---|---|---|
| Shopify category rank | #200(ahead) | #272 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 21, 2026 | Jun 25, 2026 |
| Languages | 1 | 2 |
| Developer | DMRocket | WhachatCRM |
FAQ
DMRocket and WhachatCRM: common questions
- Is DMRocket or WhachatCRM cheaper?
- Both list a free plan. Paid plans start at $19/month for DMRocket and $49/month for WhachatCRM. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.