Disputr vs Reclaim: Chargeback Recovery
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Disputr, Sep 3, 2026 for Reclaim.
The short answer
- Disputr lists 3 features Reclaim’s listing doesn’t mention, including Custom rules, Order validation, Risk reports.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Operator
- · Generate packets only when needed
- · Ideal for occasional chargebacks
- · Import unlimited disputes
- · Pay as you go – No monthly subscription
- · Same engine quality as paid plans
Entrepreneur
- · 20 response packets included monthly
- · Complete chargeback management toolkit
- · Deadlines & status tracking
- · Generate evidence in minutes
- · Policy + tracking auto-included
- · Submission-ready PDF packets
Executive
- · 100 response packets included monthly
- · Continue generating beyond 100 packets
- · Designed for higher-volume stores
- · Everything in Entrepreneur
- · Overage billed with Shopify billing
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDisputr helps merchants manage disputes and prepare structured chargeback evidence. Instead of manually gathering order details, tracking, and policies, Disputr brings everything into a single workflow. Generate clear, submission-ready evidence summaries, track dispute status and outcomes, and manage cases without leaving the admin. Built to reduce missed deadlines and improve evidence organization.
Reclaim helps Shopify merchants fight chargebacks with AI-built dispute responses. When a dispute comes in, Reclaim gathers relevant order, payment, tracking, delivery, customer, and support evidence, prepares a response tailored to the dispute reason, and helps submit it before the deadline. Track dispute activity, response status, and recovery outcomes across supported payment providers.
- Centralized dispute dashboard with clear statuses and deadlines
- Automatically assemble evidence from orders, tracking, and policies
- Generate structured, submission-ready evidence summaries
- Track dispute outcomes and performance over time
- AI consolidates evidence from across tools and combines into a dispute package
- Aggregates analytics on chargebacks from Paypal, Stripe, Shopify and more
- Integrates with web pixels, 150+ carriers, payment and order info for evidence
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Disputr |  Reclaim |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Disputr | Reclaim |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 18 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Disputr and Reclaim: common questions
- What features does each app list that the other doesn’t?
- Disputr lists 3 the others don’t mention, such as Custom rules, Order validation, Risk reports. Reclaim lists 1 the others don’t mention, such as AI-powered detection. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Disputr, Sep 3, 2026 for Reclaim; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Disputr, Sep 3, 2026 for Reclaim. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.