DisputeShield Fraud Prevention vs Presolve ‑ Predict Chargebacks

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for DisputeShield Fraud Prevention, Oct 13, 2026 for Presolve.

The short answer

  • Only Presolve lists a free plan. Paid plans start at $39/month for DisputeShield Fraud Prevention and $200/month for Presolve.
  • DisputeShield Fraud Prevention lists 14 features Presolve’s listing doesn’t mention, including App notifications, Auto-cancel, Bot detection.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Workflow automation
  • Fraud
  • Workflow automation
  • Fraud
Languages
  • English
  • English
Launched
Aug 3, 2026
Feb 18, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
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Detected stores
0active installs
0active installs
Most common store size
—
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Top countries
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Free options
Free planFree trial
Free planFree trial
Monthly range
From $39 to $299/month
From $0 to $900/month
Plans
Starter$39/month
14-day free trial
  • · 1,000 orders scanned/month
  • · 15 dispute evidence packets included
  • · Automated fulfillment holds
  • · Basic risk policies and rules
  • · Dashboard analytics
  • · Order tagging
Growth$79/month
14-day free trial
  • · 2,500 orders scanned/month
  • · 40 dispute evidence packets included
  • · Advanced risk policies and rules
  • · Everything in Starter
  • · High-risk order verification
  • · Notifications alerts
Scale$129/month
  • · 5,000 orders scanned/month
  • · 75 dispute evidence packets included
  • · Everything in Growth
  • · Priority high-speed processing
  • · Store Intelligence: Risk optimization
Enterprise$299/month
  • · 15,000 orders scanned/month
  • · 225 dispute evidence packets included
  • · Everything in Scale
  • · Full historical logs
  • · High priority support
Free TrialFree
  • · 500 free transactions in first month
  • · Risk scoring & alerts
Startup$200/month
$0.40/transaction overage fee
  • · 500 transactions included
  • · Email support
  • · Risk scoring & alerts
Scaleup$300/month
$0.30/transaction overage fee
  • · 3000 transactions included
  • · Custom integrations
  • · Email support
  • · Priority support
  • · Risk scoring & alerts
Growth$900/month
$0.24/transaction overage fee
  • · 10,000 transactions included
  • · Custom integrations
  • · Dedicated account manager
  • · Email support
  • · Priority support
  • · Risk scoring & alerts
Coverage
29 of 40 features73%
26 of 40 features65%
Unique strengths
  • App notifications
  • Auto-cancel
  • Bot detection
  • Bots
  • +10 more
  • APIs
  • Auto-sync data
  • Conditional logic
  • Custom triggers
  • +7 more
Fraud
100%25/25
44%11/25
Alerts and analytics
100%8/8
75%6/8
Fraud types
100%6/6
17%1/6
Prevention tools
100%11/11
36%4/11
Workflow automation
27%4/15
100%15/15
Automation tasks
43%3/7
100%7/7
Customization
13%1/8
100%8/8
141511onlybothonly
DisputeShield Fraud PreventionPresolve40 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

DisputeShield helps merchants detect and reduce friendly fraud, chargebacks, and risky orders without overblocking good customers. Review suspicious orders before fulfillment, apply hold or tag rules, and see the signals behind each decision. When a dispute opens, automate a reason-based evidence packet from order, payment, fulfillment, policy, customer, and support data.

Presolve helps you spot risky payments early, act on them quickly, and reduce chargebacks across all of your payment processors. Presolve saves you from paying chargeback alerts Our AI Agent identifies transactions that are likely to turn into first party misuse also known as friendly fraud. Predict chargebacks that are friendly fraud and keep your dispute ratio low away from monitoring programs (e.g. VAMP)

Key points
  • Spot risky orders with fraud signals and store intelligence
  • Block risky fulfillment before chargebacks happen with hold and tagging rules
  • Reduce false positives with configurable rules and review-before-action workflow
  • Automate chargebacks with evidence matched to each reason code
  • Prevent friendly fraud: Dashboard with risk scores on all transactions
  • Real time alerting: See risk score right after transaction happens
  • Optimize workflow: Track disputes, contact customers, flag risk
  • Keep low dispute ratio: Set up rules and view analytics on risky transactions
Screenshots
fraudulent chargeback
DisputeShield risk, dispute, and recovery analytics overviewChargeback order risk review and dispute evidence workflowRisky order review with pre-fulfillment actions
Act proactively before customers file a dispute
Presolve syncs with Shopify every dayPredict friendly fraud, see transactions likely to disputeRisk score shows probability of a transaction turning to dispute

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureDisputeShield Fraud PreventionPresolve
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureDisputeShield Fraud PreventionPresolve
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureDisputeShield Fraud PreventionPresolve
Free planNot listedYes
Lowest paid monthly plan$39/month(ahead)$200/month
Longest free trial14 daysNot listed
Plans listed44

Listing

MeasureDisputeShield Fraud PreventionPresolve
Shopify category rank#201in Fraud#396in Workflow automation
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedAug 3, 2026Feb 18, 2026
Languages1English1English
DeveloperAtcosoftPresolve

FAQ

DisputeShield Fraud Prevention and Presolve: common questions

Is DisputeShield Fraud Prevention or Presolve cheaper?
Only Presolve lists a free plan. Paid plans start at $39/month for DisputeShield Fraud Prevention and $200/month for Presolve. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
DisputeShield Fraud Prevention lists 14 the others don’t mention, such as App notifications, Auto-cancel, Bot detection, Bots. Presolve lists 11 the others don’t mention, such as APIs, Auto-sync data, Conditional logic, Custom triggers. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for DisputeShield Fraud Prevention, Oct 13, 2026 for Presolve; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for DisputeShield Fraud Prevention, Oct 13, 2026 for Presolve. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.