DisputePack: Fight Chargebacks vs DisputeShield: Win Chargebacks
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for DisputePack, Nov 4, 2026 for DisputeShield.
The short answer
- Only DisputePack lists a free plan.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 upload per dispute
- · 2 disputes per month
- · 72h, 48h & 24h deadline alerts
- · AI rebuttal drafts
- · Auto-gather Shopify evidence
- · PDF evidence packs
Starter
- · 15 disputes per month
- · 3 uploads per dispute
- · Daily digest emails
- · Everything in Free
Growth
- · 5 uploads per dispute
- · 50 disputes per month
- · CSV export
- · Everything in Starter
- · Reason code analytics
- · Win/loss outcome tracking
Pro
- · 10 uploads per dispute
- · 150 disputes per month
- · Everything in Growth
- · Priority support (24h response)
- · Unlimited dispute history
Free to install
- · Detects disputes instantly, never late
- · Evidence gathered from your store data
- · Evidence matched to the reason code
- · Fight every chargeback automatically
- · Free to install — pay only when we win
- · Recover money from lost disputes
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDisputePack turns every Shopify Payments chargeback into a submit-ready evidence pack. The moment a dispute lands it gathers the order, tracking, delivery proof, AVS/CVV results and customer history, then drafts a rebuttal argued to the exact reason code. You review, edit and submit it yourself — DisputePack never submits in your name.
DisputeShield fights your chargebacks for you, automatically. The moment a dispute is filed, it detects it, gathers your order, shipping, delivery, and customer evidence, and builds a structured response tailored to the card-network reason code. Review every response before it's submitted, or let it run fully hands-off. Track every dispute and outcome in one dashboard.
- Submit-ready PDF evidence pack that stays within Shopify upload limits
- AI rebuttal tailored to the exact reason code — you review, edit, and submit
- Auto-gathers order, tracking, delivery and AVS/CVV evidence when a dispute hits
- Automatically gathers order, tracking, delivery and payment evidence from your s
- Professional evidence packages submitted to Visa and Mastercard within one hour
- Real-time dashboard to track every dispute, outcome, and amount recovered
- Tailored responses for fraud, not received, product quality, and all reason code
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  DisputePack |  DisputeShield |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | DisputePack | DisputeShield |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 22 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
Pricing
| Measure | DisputePack | DisputeShield |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $39/month | No monthly plan listed |
| Longest free trial | 14 days | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | DisputePack | DisputeShield |
|---|---|---|
| Shopify category rank | #292 | #5 |
| Shopify App Charts | Not on this week’s charts | #1 on Rookies in Finances - Other |
| Built for Shopify | No | No |
| Launched | Aug 21, 2026 | May 18, 2026 |
| Languages | 1 | 1 |
| Developer | Ollfy | SH Tech |
FAQ
DisputePack and DisputeShield: common questions
- Is DisputePack or DisputeShield cheaper?
- Only DisputePack lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for DisputePack, Nov 4, 2026 for DisputeShield; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for DisputePack, Nov 4, 2026 for DisputeShield. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.