DisputeNinja vs DisputeShield Fraud Prevention
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for DisputeNinja, Oct 14, 2026 for DisputeShield Fraud Prevention.
The short answer
- DisputeShield Fraud Prevention lists 22 features DisputeNinja’s listing doesn’t mention, including AI-powered detection, App notifications, Auto-cancel.
Head to head
Free
Starter
- · 1,000 orders scanned/month
- · 15 dispute evidence packets included
- · Automated fulfillment holds
- · Basic risk policies and rules
- · Dashboard analytics
- · Order tagging
Growth
- · 2,500 orders scanned/month
- · 40 dispute evidence packets included
- · Advanced risk policies and rules
- · Everything in Starter
- · High-risk order verification
- · Notifications alerts
Scale
- · 5,000 orders scanned/month
- · 75 dispute evidence packets included
- · Everything in Growth
- · Priority high-speed processing
- · Store Intelligence: Risk optimization
Enterprise
- · 15,000 orders scanned/month
- · 225 dispute evidence packets included
- · Everything in Scale
- · Full historical logs
- · High priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChargebacks are time-consuming and demoralizing when you lose. At DisputeNinja, we have significant experience in handling chargebacks and know how to win. Send us your evidence via APIs and integrations, and let our team of experts manage the drafting and submission of a winning response.
DisputeShield helps merchants detect and reduce friendly fraud, chargebacks, and risky orders without overblocking good customers. Review suspicious orders before fulfillment, apply hold or tag rules, and see the signals behind each decision. When a dispute opens, automate a reason-based evidence packet from order, payment, fulfillment, policy, customer, and support data.
- Step 1: Send us evidence, via our APIs and integrations.
- Step 2: We'll write compelling chargeback rebuttals and submit for you.
- Step 3: Win, or keep your money.
- Spot risky orders with fraud signals and store intelligence
- Block risky fulfillment before chargebacks happen with hold and tagging rules
- Reduce false positives with configurable rules and review-before-action workflow
- Automate chargebacks with evidence matched to each reason code
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  DisputeNinja |  DisputeShield Fraud Prevention |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | DisputeNinja | DisputeShield Fraud Prevention |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | DisputeNinja | DisputeShield Fraud Prevention |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $39/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 1 | 4 |
Listing
| Measure | DisputeNinja | DisputeShield Fraud Prevention |
|---|---|---|
| Shopify category rank | #199(ahead) | #201 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 9, 2024 | Aug 3, 2026 |
| Languages | 1 | 1 |
| Developer | DisputeNinja | Atcosoft |
FAQ
DisputeNinja and DisputeShield Fraud Prevention: common questions
- What features does each app list that the other doesn’t?
- DisputeNinja lists 2 the others don’t mention, such as APIs, Auto-sync data. DisputeShield Fraud Prevention lists 22 the others don’t mention, such as AI-powered detection, App notifications, Auto-cancel, Blocklists. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for DisputeNinja, Oct 14, 2026 for DisputeShield Fraud Prevention; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for DisputeNinja, Oct 14, 2026 for DisputeShield Fraud Prevention. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.