Disputely: Prevent Chargebacks vs Zarbiter
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Disputely, Oct 13, 2026 for Zarbiter.
The short answer
- Only Zarbiter lists a free plan.
- Zarbiter lists 3 features Disputely’s listing doesn’t mention, including Order hold, Order validation, Suspicious activity.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
6-day-free-trial
- · AI risk scoring up to 100 orders
- · Real-time dashboard
- · WhatsApp integration
pro-plan
- · Full AI analytics
- · Priority support
- · Unlimited orders
- · WhatsApp integration, templates
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featurePrevent chargebacks with automated alerts, resolve customer issues before they become disputes, and fight chargebacks that get through. Disputely helps you act on eligible alerts, automate refunds based on your rules, and assemble and submit dispute evidence. Manage chargeback prevention and recovery in one place, with visibility into alerts, actions, and dispute status.
Zarbiter uses AI to analyse every order and detect fraud risks before they become chargebacks. Each order gets a risk score based on address completeness, order value, customer history, and payment method. Contact customers instantly via WhatsApp with pre-filled message templates for address verification or payment requests. Quick WhatsApp opens with one click. Custom WhatsApp lets you choose from 5 templates.
- Fully automated chargeback management across processors
- Real-time fraud prevention and chargeback alerts
- Prevent fraudulent disputes with automated protection
- AI risk scoring with detailed factors for every order
- One-click WhatsApp contact with pre-filled message templates
- Real-time dashboard with fraud metrics and revenue protected
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Disputely |  Zarbiter |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Disputely | Zarbiter |
|---|---|---|
| App Store rating | 4.5 ★ | Not published |
| App Store reviews | 27 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
FAQ
Disputely and Zarbiter: common questions
- Is Disputely or Zarbiter cheaper?
- Only Zarbiter lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Disputely lists 2 the others don’t mention, such as Automated workflows, Chargeback alerts. Zarbiter lists 3 the others don’t mention, such as Order hold, Order validation, Suspicious activity. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Disputely, Oct 13, 2026 for Zarbiter; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Disputely, Oct 13, 2026 for Zarbiter. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.