Disputely: Prevent Chargebacks vs Recoup: Chargebacks & Disputes
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Disputely, Oct 20, 2026 for Recoup.
The short answer
- Disputely lists 1 features Recoup’s listing doesn’t mention, including Automated workflows.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Pay Per Win
- · Auto-fights chargebacks for you
- · No win, no fee — only pay when we win
- · Real tracking-page evidence attached
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featurePrevent chargebacks with automated alerts, resolve customer issues before they become disputes, and fight chargebacks that get through. Disputely helps you act on eligible alerts, automate refunds based on your rules, and assemble and submit dispute evidence. Manage chargeback prevention and recovery in one place, with visibility into alerts, actions, and dispute status.
Chargebacks and payment disputes drain revenue. Most go unanswered, and answered ones still lose — banks reject any representment missing the evidence that chargeback reason code requires. Recoup auto-fights chargebacks on Shopify Payments and PayPal. It gathers order, customer, payment, fraud, risk and delivery tracking evidence, writes the dispute response, and submits it before the deadline to recover revenue.
- Fully automated chargeback management across processors
- Real-time fraud prevention and chargeback alerts
- Prevent fraudulent disputes with automated protection
- Automatically responds to every chargeback with a complete dispute submission
- Gathers order, customer, risk, and tracking evidence for each dispute
- Submits dispute evidence to the payment processor before the deadline
- Shows recovered revenue, win rate, and dispute status in one dashboard
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Disputely |  Recoup |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Disputely | Recoup |
|---|---|---|
| App Store rating | 4.5 ★ | Not published |
| App Store reviews | 27 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
FAQ
Disputely and Recoup: common questions
- What features does each app list that the other doesn’t?
- Disputely lists 1 the others don’t mention, such as Automated workflows. Recoup lists 1 the others don’t mention, such as Chargeback analytics. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Disputely, Oct 20, 2026 for Recoup; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Disputely, Oct 20, 2026 for Recoup. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.