Disputely: Prevent Chargebacks vs Reclaim: Chargeback Recovery
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Disputely, Sep 3, 2026 for Reclaim.
The short answer
- On the Shopify App Store: Disputely 4.5 from 27 reviews and Reclaim 5.0 from 18 reviews.
- Disputely lists 2 features Reclaim’s listing doesn’t mention, including Chargeback alerts, High-risk alerts.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featurePrevent chargebacks with automated alerts, resolve customer issues before they become disputes, and fight chargebacks that get through. Disputely helps you act on eligible alerts, automate refunds based on your rules, and assemble and submit dispute evidence. Manage chargeback prevention and recovery in one place, with visibility into alerts, actions, and dispute status.
Reclaim helps Shopify merchants fight chargebacks with AI-built dispute responses. When a dispute comes in, Reclaim gathers relevant order, payment, tracking, delivery, customer, and support evidence, prepares a response tailored to the dispute reason, and helps submit it before the deadline. Track dispute activity, response status, and recovery outcomes across supported payment providers.
- Fully automated chargeback management across processors
- Real-time fraud prevention and chargeback alerts
- Prevent fraudulent disputes with automated protection
- AI consolidates evidence from across tools and combines into a dispute package
- Aggregates analytics on chargebacks from Paypal, Stripe, Shopify and more
- Integrates with web pixels, 150+ carriers, payment and order info for evidence
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Disputely |  Reclaim |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Disputely | Reclaim |
|---|---|---|
| App Store rating | 4.5 ★ | 5.0 ★(ahead) |
| App Store reviews | 27(ahead) | 18 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
FAQ
Disputely and Reclaim: common questions
- Which has better reviews, Disputely or Reclaim?
- On the Shopify App Store: Disputely 4.5 from 27 reviews and Reclaim 5.0 from 18 reviews.
- What features does each app list that the other doesn’t?
- Disputely lists 2 the others don’t mention, such as Chargeback alerts, High-risk alerts. Reclaim lists 2 the others don’t mention, such as AI-powered detection, Chargeback analytics. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Disputely, Sep 3, 2026 for Reclaim; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Disputely, Sep 3, 2026 for Reclaim. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.