Disputely: Prevent Chargebacks vs Radiance Connect
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Disputely, May 21, 2026 for Radiance Connect.
The short answer
- Radiance Connect lists 9 features Disputely’s listing doesn’t mention, including AI-powered detection, Chargeback analytics, Custom rules.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featurePrevent chargebacks with automated alerts, resolve customer issues before they become disputes, and fight chargebacks that get through. Disputely helps you act on eligible alerts, automate refunds based on your rules, and assemble and submit dispute evidence. Manage chargeback prevention and recovery in one place, with visibility into alerts, actions, and dispute status.
Radiance connects your Shopify store to a post-transaction fraud detection platform. It syncs orders, customers, refunds, disputes, and fulfillment data to build unified risk profiles across payment, logistics, and customer service.
- Fully automated chargeback management across processors
- Real-time fraud prevention and chargeback alerts
- Prevent fraudulent disputes with automated protection
- Automatically detect sophisticated fraud like Fake Tracking IDs (FTID) exploits
- Correlate signals across your whole stack to reveal hidden abuse patterns.
- Empower your agents with instant clear risk scores backed by rationales.
- Sync orders, refunds, disputes, and fulfillments from Shopify via webhooks.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Disputely |  Radiance Connect |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Disputely | Radiance Connect |
|---|---|---|
| App Store rating | 4.5 ★ | Not published |
| App Store reviews | 27 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | Disputely | Radiance Connect |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | Not published |
Listing
| Measure | Disputely | Radiance Connect |
|---|---|---|
| Shopify category rank | #21(ahead) | #176 |
| Shopify App Charts | #8 on Rookies in Fraud | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 20, 2025 | May 18, 2026 |
| Languages | 1 | 1 |
| Developer | Disputely | Radiance |
FAQ
Disputely and Radiance Connect: common questions
- What features does each app list that the other doesn’t?
- Disputely lists 2 the others don’t mention, such as Chargeback alerts, High-risk alerts. Radiance Connect lists 9 the others don’t mention, such as AI-powered detection, Chargeback analytics, Custom rules, Delivery. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Disputely, May 21, 2026 for Radiance Connect; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Disputely, May 21, 2026 for Radiance Connect. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.