DisputeDesk Chargeback Defense vs Disputr
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for DisputeDesk Chargeback Defense, Oct 13, 2026 for Disputr.
The short answer
- Only DisputeDesk Chargeback Defense lists a free plan. Paid plans start at $29/month for DisputeDesk Chargeback Defense and $29/month for Disputr.
- DisputeDesk Chargeback Defense lists 5 features Disputr’s listing doesn’t mention, including AI-powered detection, Chargeback alerts, Email notifications.
Head to head
- Sweden
- United States
Free
- · Auto-save packs to your store admin
- · Automatic detection of new disputes
- · Build & preview unlimited packs
- · First 5 evidence packs for free
- · Free dispute audit on install.
Starter
- · 14-day free trial
- · 20 evidence packs per month
- · Auto-save packs to Shopify Admin
- · Automatic evidence pack building
- · Up to 5 automation rules
Growth
- · 100 evidence packs per month
- · 14-day free trial
- · Auto-save packs to your store admin
- · Automatic evidence pack building
- · Unlimited automation rules
Scale
- · 14-day free trial
- · 400 evidence packs per month
- · Auto-save packs to your store admin
- · Automatic evidence pack building
- · Unlimited automation rules
Operator
- · Generate packets only when needed
- · Ideal for occasional chargebacks
- · Import unlimited disputes
- · Pay as you go – No monthly subscription
- · Same engine quality as paid plans
Entrepreneur
- · 20 response packets included monthly
- · Complete chargeback management toolkit
- · Deadlines & status tracking
- · Generate evidence in minutes
- · Policy + tracking auto-included
- · Submission-ready PDF packets
Executive
- · 100 response packets included monthly
- · Continue generating beyond 100 packets
- · Designed for higher-volume stores
- · Everything in Entrepreneur
- · Overage billed with Shopify billing
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDisputeDesk reads your dispute history and shows what is really happening: which cases are card chargebacks versus PayPal, which reason codes you face most, and which disputes you are refunding that still carry enough evidence to contest.
Disputr helps merchants manage disputes and prepare structured chargeback evidence. Instead of manually gathering order details, tracking, and policies, Disputr brings everything into a single workflow. Generate clear, submission-ready evidence summaries, track dispute status and outcomes, and manage cases without leaving the admin. Built to reduce missed deadlines and improve evidence organization.
- Detects every new chargeback automatically so none miss the deadline.
- Builds a complete, structured evidence response for each eligible dispute
- Runs disputes fully hands-off, or pauses chosen cases for your review.
- Auto-saves every evidence pack to your Shopify admin as a record.
- Centralized dispute dashboard with clear statuses and deadlines
- Automatically assemble evidence from orders, tracking, and policies
- Generate structured, submission-ready evidence summaries
- Track dispute outcomes and performance over time
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  DisputeDesk Chargeback Defense |  Disputr |
|---|---|---|
| Detected stores | 3 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Arts & Entertainment, Health & Beauty | Not published |
| Top store countries | Sweden, United States | Not published |
Reviews
| Measure | DisputeDesk Chargeback Defense | Disputr |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | DisputeDesk Chargeback Defense | Disputr |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $29/month | $29/month |
| Longest free trial | 14 days | 14 days |
| Plans listed | 4 | 3 |
Listing
| Measure | DisputeDesk Chargeback Defense | Disputr |
|---|---|---|
| Shopify category rank | #81(ahead) | #274 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 27, 2026 | Jun 1, 2026 |
| Languages | 5 | 1 |
| Developer | DisputeDesk | Yabni LLC |
FAQ
DisputeDesk Chargeback Defense and Disputr: common questions
- Is DisputeDesk Chargeback Defense or Disputr cheaper?
- Only DisputeDesk Chargeback Defense lists a free plan. Paid plans start at $29/month for DisputeDesk Chargeback Defense and $29/month for Disputr. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- DisputeDesk Chargeback Defense lists 5 the others don’t mention, such as AI-powered detection, Chargeback alerts, Email notifications, Fraud filters. Disputr lists 2 the others don’t mention, such as Custom rules, Order validation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for DisputeDesk Chargeback Defense, Oct 13, 2026 for Disputr; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for DisputeDesk Chargeback Defense, Oct 13, 2026 for Disputr. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.