DisputeDesk Chargeback Defense vs Disputely: Prevent Chargebacks
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- On the Shopify App Store: DisputeDesk Chargeback Defense 5.0 from 1 reviews and Disputely 4.5 from 27 reviews.
- Only DisputeDesk Chargeback Defense lists a free plan.
- DisputeDesk Chargeback Defense lists 6 features Disputely’s listing doesn’t mention, including AI-powered detection, Chargeback analytics, Email notifications.
Head to head
- Sweden
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Auto-save packs to your store admin
- · Automatic detection of new disputes
- · Build & preview unlimited packs
- · First 5 evidence packs for free
- · Free dispute audit on install.
Starter
- · 14-day free trial
- · 20 evidence packs per month
- · Auto-save packs to Shopify Admin
- · Automatic evidence pack building
- · Up to 5 automation rules
Growth
- · 100 evidence packs per month
- · 14-day free trial
- · Auto-save packs to your store admin
- · Automatic evidence pack building
- · Unlimited automation rules
Scale
- · 14-day free trial
- · 400 evidence packs per month
- · Auto-save packs to your store admin
- · Automatic evidence pack building
- · Unlimited automation rules
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDisputeDesk reads your dispute history and shows what is really happening: which cases are card chargebacks versus PayPal, which reason codes you face most, and which disputes you are refunding that still carry enough evidence to contest.
Prevent chargebacks with automated alerts, resolve customer issues before they become disputes, and fight chargebacks that get through. Disputely helps you act on eligible alerts, automate refunds based on your rules, and assemble and submit dispute evidence. Manage chargeback prevention and recovery in one place, with visibility into alerts, actions, and dispute status.
- Detects every new chargeback automatically so none miss the deadline.
- Builds a complete, structured evidence response for each eligible dispute
- Runs disputes fully hands-off, or pauses chosen cases for your review.
- Auto-saves every evidence pack to your Shopify admin as a record.
- Fully automated chargeback management across processors
- Real-time fraud prevention and chargeback alerts
- Prevent fraudulent disputes with automated protection
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  DisputeDesk Chargeback Defense |  Disputely |
|---|---|---|
| Detected stores | 3 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Arts & Entertainment, Health & Beauty | Not published |
| Top store countries | Sweden, United States | Not published |
Reviews
| Measure | DisputeDesk Chargeback Defense | Disputely |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.5 ★ |
| App Store reviews | 1 | 27(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
Pricing
| Measure | DisputeDesk Chargeback Defense | Disputely |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $29/month | No monthly plan listed |
| Longest free trial | 14 days | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | DisputeDesk Chargeback Defense | Disputely |
|---|---|---|
| Shopify category rank | #81 | #21(ahead) |
| Shopify App Charts | Not on this week’s charts | #8 on Rookies in Fraud |
| Built for Shopify | No | No |
| Launched | May 27, 2026 | Aug 20, 2025 |
| Languages | 5 | 1 |
| Developer | DisputeDesk | Disputely |
FAQ
DisputeDesk Chargeback Defense and Disputely: common questions
- Is DisputeDesk Chargeback Defense or Disputely cheaper?
- Only DisputeDesk Chargeback Defense lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, DisputeDesk Chargeback Defense or Disputely?
- On the Shopify App Store: DisputeDesk Chargeback Defense 5.0 from 1 reviews and Disputely 4.5 from 27 reviews.
- What features does each app list that the other doesn’t?
- DisputeDesk Chargeback Defense lists 6 the others don’t mention, such as AI-powered detection, Chargeback analytics, Email notifications, Fraud filters. Disputely lists 1 the others don’t mention, such as High-risk alerts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.