Direct Fulfillment Dispatch vs FulfillRelay
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only FulfillRelay lists a free plan. Paid plans start at $19/month for Direct Fulfillment Dispatch and $19/month for FulfillRelay.
- Direct Fulfillment Dispatch lists 17 features FulfillRelay’s listing doesn’t mention, including Arts and crafts, Automotive, Baby products.
Head to head
Starter
- · Automatic tracking sync to retailers
- · Manage API keys, retailers, and mappings
- · Receive orders from Shopify retailers
- · Secure API order ingestion
- · Up to 50 orders
Growth
- · Automatic tracking sync to retailers
- · Manage API keys, retailers, and mappings
- · Receive orders from Shopify retailers
- · Secure API order ingestion
- · Up to 200 orders
Scale
- · Automatic tracking sync to retailers
- · Manage API keys, retailers, and mappings
- · Receive orders from Shopify retailers
- · Secure API order ingestion
- · Unlimited orders
Supplier Connect
- · Exact B-SKU and price approval
- · Manual PDF return labels
- · Multiple isolated retailer connections
- · Order acceptance and tracking
Supplier Pro
- · 1,000 AI return reviews per month
- · Everything in Supplier Connect
- · ShipStation rate and label automation
- · Warehouse, package, and spend controls
Launch
- · 100 AI return reviews per month
- · 2,000 routed lines per month
- · Exact SKU mapping and order routing
- · Supplier workboard and tracking
- · Up to 5 connected suppliers
Growth
- · 1,000 AI return reviews per month
- · 10,000 routed lines per month
- · Exact SKU mapping and order routing
- · Supplier workboard and tracking
- · Up to 25 connected suppliers
Scale
- · 10,000 AI return reviews per month
- · 50,000 routed lines per month
- · Exact SKU mapping and order routing
- · Supplier workboard and tracking
- · Unlimited connected suppliers
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDirect Fulfillment Dispatch ingests retailer and external orders via API into your Shopify fulfillment store. Match products by SKU or barcode, with optional mappings. Fulfill as usual; tracking syncs to connected retailers or webhooks. Configure keys and connections in-app—ideal for suppliers and 3PLs serving multiple partners.
FulfillRelay connects your Shopify store with suppliers you already work with. Map products to supplier SKUs, route paid order lines and collect acceptance and tracking in one place. Suppliers use their own Shopify stores and a restricted workboard, without staff access to your store. Track fulfillment exceptions and prepare supplier payment batches.
- Receive orders from Shopify retailers and external systems
- Automatic tracking sync to retailers and webhooks
- B2B fulfillment: one store, multiple partner order sources
- Manage API keys, retailers, and mappings in Shopify Admin
- Route eligible paid order lines with exact supplier mappings
- Give suppliers a restricted workboard without retailer staff access
- Collect partial or complete tracking and update Shopify fulfillment
- Prepare bulk supplier payments through Shopify Draft Orders
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Direct Fulfillment Dispatch |  FulfillRelay |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Direct Fulfillment Dispatch | FulfillRelay |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Direct Fulfillment Dispatch | FulfillRelay |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $19/month | $19/month |
| Longest free trial | 7 days | 14 days |
| Plans listed | 3 | 5 |
Listing
| Measure | Direct Fulfillment Dispatch | FulfillRelay |
|---|---|---|
| Shopify category rank | #601 | #582(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 11, 2026 | Jul 20, 2026 |
| Languages | 1 | 1 |
| Developer | eKommissar | Boreal Meridian Commerce Inc. |
FAQ
Direct Fulfillment Dispatch and FulfillRelay: common questions
- Is Direct Fulfillment Dispatch or FulfillRelay cheaper?
- Only FulfillRelay lists a free plan. Paid plans start at $19/month for Direct Fulfillment Dispatch and $19/month for FulfillRelay. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Direct Fulfillment Dispatch lists 17 the others don’t mention, such as Arts and crafts, Automotive, Baby products, Bags and luggage. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.