DIN ‑ AI Agents & AI Chat Bot vs Unformed: AI Feedback Agents
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 20, 2026 for DIN, Nov 4, 2026 for Unformed.
The short answer
- Only Unformed lists a free plan. Paid plans start at $14.99/month for DIN and $66/month for Unformed.
- Unformed lists 18 features DIN’s listing doesn’t mention, including AI insights, Analytics dashboard, Custom reports.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
SuperAI
- · 100 responses/mo
- · 1:1 Call with 8-Figure Brand Owner
- · 24/7 support
- · AI agent & upsell on the thank you page
- · AI agent on the product page
- · Unlimited Insights to Improve Marketing
Free plan
- · 100 credits to get started
- · All essential features
- · No credit card required
- · One-time credits, they don't renew
Design partner
- · 250 credits every month
- · Create unlimited agents
- · Max $66 in extra credits per month
- · Then $0.33 per extra credit
- · Turn feedback into public reviews
Pro
- · 250 credits every month
- · Create unlimited agents
- · Max $111 in extra credits per month
- · Then $0.55 per extra credit
- · Turn feedback into public reviews
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDingAI is an AI agent built with a built in chatbot. The AI agent enables AI chat between the store and visitors in real time. Using an AI agent, merchants can communicate with shoppers through an AI chatbot and AI chat bot directly on their store. The AI agent can guide visitors to add products to cart, move to checkout, and sell more through AI chat interactions.
Unformed replaces static forms with AI feedback agents that hold real conversations with customers after every purchase, booking, or order. Each agent adapts to the customer's replies, uncovering themes, sentiment, and opportunities that traditional surveys often miss. Merchants can send participants Shopify discount codes to encourage completion.
- Polling survey finds why visitors don’t buy—insights to boost conversion rate
- Real-time AI chat converts answers into sales, Boost conversion rate with survey
- Dashboard shows revenue, survey CRO, answers and conversion rate in one survey
- Survey asks, survey learns, survey gets AI insights to boost Conversion rate
- Deploy AI agents that hold natural feedback conversations with customers
- Automatically invite customers after every Shopify order or purchase
- Reward participants with Shopify discount codes and track redemption rates
- Analyze feedback with AI to identify drivers, sentiment and opportunities
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  DIN | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | DIN | |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 61 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
FAQ
DIN and Unformed: common questions
- Is DIN or Unformed cheaper?
- Only Unformed lists a free plan. Paid plans start at $14.99/month for DIN and $66/month for Unformed. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- DIN lists 1 the others don’t mention, such as Pop-ups. Unformed lists 18 the others don’t mention, such as AI insights, Analytics dashboard, Custom reports, Customer satisfaction. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 20, 2026 for DIN, Nov 4, 2026 for Unformed; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 20, 2026 for DIN, Nov 4, 2026 for Unformed. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.