DigitalGenius vs Yuma AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Yuma AI lists 18 features DigitalGenius’s listing doesn’t mention, including AI responses, Analytics, Auto-reply.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Small Merchant
Medium Merchant
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAI and deep integrations for instant post purchase support, boosting life time value, and pre-purchase product recommendations, increasing conversions. A unified platform featuring conversational and visual AI for comprehension, deep integrations for resolution, and generative AI for personalization and empathy.
Yuma takes real actions (refunds, cancellations, returns, subscription changes, etc) to close tickets autonomously in your brand voice. It's purpose-built for Shopify and pulls directly from your order data, product catalog, and customer history. Building automations is the hard part. So it comes with conversational AI built into the core of the platform.
- Conversational AI. Let your users have natural conversations with AI Concierge.
- Visual AI. Trained on e-commerce products, detects defects and barcodes.
- Generative AI. Personalized touch, finetuned for ecommerce and your brand tone.
- Deep Integrations. Connected with carriers, ERPs, warehouses to resolve issues.
- Yuma AI automates 50%+ of tickets, freeing up your team.
- Seamless Helpdesk integration with Zendesk, Gorgias, Kustomer and Re:Amaze
- 24/7 consistent, around-the-clock, multilingual support for easy scaling.
- Customizable Behavior to align brand voice and policies across all channels.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  DigitalGenius |  Yuma AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | DigitalGenius | Yuma AI |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 9 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | DigitalGenius | Yuma AI |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $850/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 1 | 2 |
Listing
| Measure | DigitalGenius | Yuma AI |
|---|---|---|
| Shopify category rank | Not enough data | #49 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Feb 20, 2024 | May 7, 2025 |
| Languages | 1 | 1 |
| Developer | DigitalGenius | Yuma AI |
FAQ
DigitalGenius and Yuma AI: common questions
- What features does each app list that the other doesn’t?
- Yuma AI lists 18 the others don’t mention, such as AI responses, Analytics, Auto-reply, Chatbot. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.