Diaglee: AI FAQ & Answers vs WhatTheFAQ: Product FAQs
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 10, 2026 for Diaglee, Oct 30, 2026 for WhatTheFAQ.
The short answer
- Both list a free plan. Paid plans start at $9/month for Diaglee and $9.99/month for WhatTheFAQ.
- WhatTheFAQ lists 6 features Diaglee’s listing doesn’t mention, including Accordions, AI generation, FAQ page.
Head to head
Free
- · 100 AI questions per month
- · Ask anything pauses at the limit
- · Dashboard: views, opens, AI usage
- · FAQ block for product and theme pages
- · Unlimited FAQ views
Pro
- · 500 AI questions per month included
- · Capped at $50 per month
- · Everything in Free
- · Then $0.08 per AI question
Growth
- · 2,000 AI questions per month included
- · Capped at $100 per month
- · Everything in Free
- · Then $0.05 per AI question
Scale
- · 10,000 AI questions per month included
- · Capped at $250 per month
- · Everything in Free
- · Then $0.03 per AI question
Free
- · 0 AI credits per month
- · 10 FAQ entries
- · Anonymous FAQ analytics
- · Checkout FAQs (Shopify Plus)
- · Manual translations and styling
- · Product FAQs and a full FAQ page
Growth
- · 100 AI credits/month, no overages
- · 100 FAQ entries
- · Anonymous FAQ analytics
- · Checkout FAQs (Shopify Plus)
- · Manual translations and styling
- · Product FAQs and a full FAQ page
Pro
- · 1,000 FAQ entries
- · 500 AI credits/month, no overages
- · Anonymous FAQ analytics
- · Checkout FAQs (Shopify Plus)
- · Manual translations and styling
- · Product FAQs and a full FAQ page
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShoppers get instant, real-time answers on the product page from your own FAQ. Diaglee adds a FAQ block that matches your theme's fonts and colors. Write questions and answers in the Shopify admin, tag them to products, or group them into FAQ lists. Product pages show that product's questions automatically. An optional Ask anything box lets shoppers type their own question.
WhatTheFAQ shows your answers where shoppers have the question: on product pages, on a full FAQ page, in checkout, or anywhere your theme allows. Write FAQs once, group them by topic, and attach answers to single products or share one across many. Answers appear through a theme app block with no theme code changes and load from your shop's own metafield.
- Instant AI answers on product pages
- Write Q&As once, group them into FAQ lists, and place them anywhere in your them
- Ask anything box answers from your FAQs, product details, and store policies
- Answers follow the storefront language; off-topic questions are declined
- FAQs for single products, the whole store, or a full FAQ page
- Theme app block you add in the theme editor, with no theme code changes
- Translate answers per store language by hand or with AI drafts you review
- Answers in checkout through a checkout block (some steps need Shopify Plus)
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | ||
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ||
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ||
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month(ahead) | $9.99/month |
| Longest free trial | 7 days | 14 days |
| Plans listed | 4 | 3 |
Listing
| Measure | ||
|---|---|---|
| Shopify category rank | Not enough data | #138 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 10, 2026 | Oct 28, 2026 |
| Languages | 7 | 13 |
| Developer | Diaglee | kreativkonnekt GmbH |
FAQ
Diaglee and WhatTheFAQ: common questions
- Is Diaglee or WhatTheFAQ cheaper?
- Both list a free plan. Paid plans start at $9/month for Diaglee and $9.99/month for WhatTheFAQ. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Diaglee lists 1 the others don’t mention, such as Instant answers. WhatTheFAQ lists 6 the others don’t mention, such as Accordions, AI generation, FAQ page, Rich text editor. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026 for Diaglee, Oct 30, 2026 for WhatTheFAQ; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 10, 2026 for Diaglee, Oct 30, 2026 for WhatTheFAQ. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.