Diaglee: AI FAQ & Answers vs What The FAQ
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 10, 2026 for Diaglee, Oct 14, 2026 for What The FAQ.
The short answer
- Both list a free plan. Paid plans start at $9/month for Diaglee and $29/month for What The FAQ.
- What The FAQ lists 6 features Diaglee’s listing doesn’t mention, including Accordions, AI generation, Drag-and-drop editor.
Head to head
Free
- · 100 AI questions per month
- · Ask anything pauses at the limit
- · Dashboard: views, opens, AI usage
- · FAQ block for product and theme pages
- · Unlimited FAQ views
Pro
- · 500 AI questions per month included
- · Capped at $50 per month
- · Everything in Free
- · Then $0.08 per AI question
Growth
- · 2,000 AI questions per month included
- · Capped at $100 per month
- · Everything in Free
- · Then $0.05 per AI question
Scale
- · 10,000 AI questions per month included
- · Capped at $250 per month
- · Everything in Free
- · Then $0.03 per AI question
Free
- · 100 AI chat answers per month
- · FAQs for up to 5 products of your choice
- · Question inbox and click stats
- · SEO-ready FAQs with structured data
- · Store-wide shipping & returns FAQs
Pro
- · Auto-promotion of popular questions
- · Conversion analytics
- · Judge.me & Gorgias as knowledge
- · No "Powered by" branding
- · Product image & PDF manual analysis
- · Unlimited products & AI answers
Max
- · AI FAQs for up to 500 products
- · Everything in Pro
- · Gorgias tickets as knowledge
- · Judge.me reviews as knowledge
- · Priority support
- · Unlimited AI chat answers
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShoppers get instant, real-time answers on the product page from your own FAQ. Diaglee adds a FAQ block that matches your theme's fonts and colors. Write questions and answers in the Shopify admin, tag them to products, or group them into FAQ lists. Product pages show that product's questions automatically. An optional Ask anything box lets shoppers type their own question.
What The FAQ builds an editable knowledge base from your product descriptions, variants, images and store policies, then writes the FAQs shoppers actually ask for every product. An AI ask-box answers live questions using only your knowledge. When it doesn't know, it says so and points to your support. Every question lands in your inbox so you can fill gaps, and popular questions can auto-promote into FAQs.
- Instant AI answers on product pages
- Write Q&As once, group them into FAQ lists, and place them anywhere in your them
- Ask anything box answers from your FAQs, product details, and store policies
- Answers follow the storefront language; off-topic questions are declined
- AI FAQs generated from your product data, variants, images and policies
- Grounded AI chat: answers only from your knowledge — never invents facts
- Store-wide shipping & returns FAQs imported from your policies and pages
- Question inbox + analytics: see what shoppers ask, auto-promote them to FAQs
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  What The FAQ | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | What The FAQ | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | What The FAQ | |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month(ahead) | $29/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 3 |
Listing
| Measure | What The FAQ | |
|---|---|---|
| Shopify category rank | Not enough data | #78 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 10, 2026 | Jul 27, 2026 |
| Languages | 7 | 1 |
| Developer | Diaglee | Rolling Square SA |
FAQ
Diaglee and What The FAQ: common questions
- Is Diaglee or What The FAQ cheaper?
- Both list a free plan. Paid plans start at $9/month for Diaglee and $29/month for What The FAQ. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Diaglee lists 2 the others don’t mention, such as Custom font and color, Translation. What The FAQ lists 6 the others don’t mention, such as Accordions, AI generation, Drag-and-drop editor, FAQ page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026 for Diaglee, Oct 14, 2026 for What The FAQ; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 10, 2026 for Diaglee, Oct 14, 2026 for What The FAQ. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.