Diaglee: AI FAQ & Answers vs eFAQ: AI Questions & Answers
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 10, 2026 for Diaglee, Nov 3, 2026 for eFAQ.
The short answer
- Both list a free plan. Paid plans start at $9/month for Diaglee and $5.99/month for eFAQ.
- eFAQ lists 9 features Diaglee’s listing doesn’t mention, including Accordions, AI generation, Custom CSS.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 100 AI questions per month
- · Ask anything pauses at the limit
- · Dashboard: views, opens, AI usage
- · FAQ block for product and theme pages
- · Unlimited FAQ views
Pro
- · 500 AI questions per month included
- · Capped at $50 per month
- · Everything in Free
- · Then $0.08 per AI question
Growth
- · 2,000 AI questions per month included
- · Capped at $100 per month
- · Everything in Free
- · Then $0.05 per AI question
Scale
- · 10,000 AI questions per month included
- · Capped at $250 per month
- · Everything in Free
- · Then $0.03 per AI question
Free
- · Basic customizations
- · FAQs widget
- · Improve FAQs using AI
- · SEO-optimized FAQ schema
- · Show store FAQs on shop app
- · Up to 1 collection
Starter
- · Access to premium features
- · Create product and thank you FAQs
- · Up to 15 categories per collection
- · Up to 25 collections
- · Up to 50 questions per category
Professional
- · Faster support
- · Tone for improved AI generation
- · Up to 100 collections
- · Up to 100 questions per category
- · Up to 50 categories per collection
Enterprise
- · Maximum priority support
- · Up to 100 categories per collection
- · Up to 100 questions per category
- · Up to 10k collections
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShoppers get instant, real-time answers on the product page from your own FAQ. Diaglee adds a FAQ block that matches your theme's fonts and colors. Write questions and answers in the Shopify admin, tag them to products, or group them into FAQ lists. Product pages show that product's questions automatically. An optional Ask anything box lets shoppers type their own question.
Easily create and manage FAQs with built-in AI, reducing repetitive questions and keeping shoppers informed across products, pages, and checkouts. Personalize your design, instantly update answers, and focus on growing.
- Instant AI answers on product pages
- Write Q&As once, group them into FAQ lists, and place them anywhere in your them
- Ask anything box answers from your FAQs, product details, and store policies
- Answers follow the storefront language; off-topic questions are declined
- AI-powered FAQ creation for products, pages, and checkouts.
- Fully customizable designs with fonts, colors, and layouts.
- Simple editing tools to keep FAQs updated and reduce repetitive questions.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  eFAQ | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | eFAQ | |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Diaglee and eFAQ: common questions
- Is Diaglee or eFAQ cheaper?
- Both list a free plan. Paid plans start at $9/month for Diaglee and $5.99/month for eFAQ. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Diaglee lists 3 the others don’t mention, such as Instant answers, Multi-language, Translation. eFAQ lists 9 the others don’t mention, such as Accordions, AI generation, Custom CSS, FAQ page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026 for Diaglee, Nov 3, 2026 for eFAQ; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 10, 2026 for Diaglee, Nov 3, 2026 for eFAQ. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.