DGT Smart Warranty vs Proclaim ‑ Warranty Automation
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only DGT Smart Warranty lists a free plan. Paid plans start at $19/month for DGT Smart Warranty and $29/month for Proclaim.
- DGT Smart Warranty lists 16 features Proclaim’s listing doesn’t mention, including Auto opt-in, Cart page, Checkout.
Head to head
FREE
- · 0 claims per month
- · 1 brand
- · 30 active warranties
- · Default email templates
- · No Support
- · No custom email domain
Starter
- · 0 claims per month
- · 1 Brands
- · 550 active warranties
- · Auto-void on Shopify return
- · Auto-warranty on purchase
- · Custom Warranty Forms
Growth
- · 5 brands
- · 5,000 warranties & 1,000 claims / month
- · Email & Chat Support
- · Expiry reminder emails (60/30/7)
- · REST API For POS & ERP
- · Repair, Discount code, Reject system
Scale
- · Advance Support
- · All Growth Plan Features
- · Unlimited active warranties
- · Unlimited brands
- · Unlimited claims per month
Proclaim Hybrid
- · 200 claims included per billing cycle
- · AI vision & policy-aware triage
- · Automated customer status emails
- · Automated draft replacement orders
- · Centralized claims review dashboard
- · Custom-branded self-serve experience
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureManage product warranties, customer claims, returns, and RMAs from a single dashboard. Merchants can create warranty programs, automate registrations, approve or review claims, track repairs and replacements, and manage product-specific warranty terms.
Manually reviewing defective product claims drains support payroll. Proclaim replaces costly email back-and-forth with a structured, customer-facing storefront warranty experience built to collect defect photos cleanly. Our AI automates policy triaging by evaluating customer evidence against your specific guidelines to issue an immediate AI decision or flag cases for an assisted review.
- Warranty registration with automatic and manual approval workflows
- Claims management with review, approval, and resolution tracking
- RMA tracking for repairs, replacements, and product returns
- Multi-brand support with custom forms, emails, and certificates
- Keep customers updated with automated tracking alerts at every claim stage.
- Automatically triage incoming claims against your exact store policy.
- Instantly approve valid requests or flag suspicious claims for review.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  DGT Smart Warranty |  Proclaim |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | DGT Smart Warranty | Proclaim |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | DGT Smart Warranty | Proclaim |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month(ahead) | $29/month |
| Longest free trial | 3 days | 10 days |
| Plans listed | 4 | 1 |
Listing
| Measure | DGT Smart Warranty | Proclaim |
|---|---|---|
| Shopify category rank | #83 | #29 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 10, 2026 | Jun 9, 2026 |
| Languages | 1 | 1 |
| Developer | Digitonz | Contraband |
FAQ
DGT Smart Warranty and Proclaim: common questions
- Is DGT Smart Warranty or Proclaim cheaper?
- Only DGT Smart Warranty lists a free plan. Paid plans start at $19/month for DGT Smart Warranty and $29/month for Proclaim. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- DGT Smart Warranty lists 16 the others don’t mention, such as Auto opt-in, Cart page, Checkout, Claims dashboard. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.