DeskLeap: Helpdesk & Live Chat vs Webkul Helpdesk Support‑UVdesk
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Sep 11, 2026 for DeskLeap, Oct 14, 2026 for Webkul Helpdesk Support‑UVdesk.
The short answer
- DeskLeap lists 2 features Webkul Helpdesk Support‑UVdesk’s listing doesn’t mention, including Auto-reply, Live chat.
Head to head
Customer support with social media & marketplace [eBay,amazon]
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Enterprise Plan
- · $36 for Two Agents
- · 50+ Apps
- · All Enterprise Plan Features
- · Multiple Stores
- · Unlimited Mailbox
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDeskLeap brings a complete helpdesk into your Shopify store. Stop switching between tabs — view, reply, and resolve customer tickets without ever leaving your admin. Embed a live chat widget on your storefront so shoppers can reach you while they browse. Build a self-service knowledge base to reduce repetitive questions and cut ticket volume.
UVdesk helpdesk allows merchants to handle all their customer support inquiry coming from different channels in one place. It additionally has robust integration with Shopify, so you can check order details for real-time order validation and connect multiple shopify store.Use personalized templates, workflow, & process management to reduce response rate time.
- Ticket management with priority, status, and agent assignment
- Real-time live chat widget embedded on your storefront
- Self-service knowledge base with organized help articles
- Streamline customer support from one dashboard.
- Utilize pre-defined templates, Reporting, Automated workflow for quick support.
- A custom Form helps the customer to send an instant query from the Shopify front.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  DeskLeap |  Webkul Helpdesk Support‑UVdesk |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | DeskLeap | Webkul Helpdesk Support‑UVdesk |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 7 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | DeskLeap | Webkul Helpdesk Support‑UVdesk |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $36/month |
| Longest free trial | Not listed | 30 days |
| Plans listed | Not published | 1 |
Listing
| Measure | DeskLeap | Webkul Helpdesk Support‑UVdesk |
|---|---|---|
| Shopify category rank | #166 | #146(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 20, 2026 | May 19, 2017 |
| Languages | 1 | 1 |
| Developer | Sid Techno LLC | Webkul Software Pvt Ltd |
FAQ
DeskLeap and Webkul Helpdesk Support‑UVdesk: common questions
- What features does each app list that the other doesn’t?
- DeskLeap lists 2 the others don’t mention, such as Auto-reply, Live chat. Webkul Helpdesk Support‑UVdesk lists 2 the others don’t mention, such as Contact form, Help center. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Sep 11, 2026 for DeskLeap, Oct 14, 2026 for Webkul Helpdesk Support‑UVdesk; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Sep 11, 2026 for DeskLeap, Oct 14, 2026 for Webkul Helpdesk Support‑UVdesk. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.