DeS AI Commerce Agent vs Sena AI Chat by Decidr
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for DeS AI Commerce Agent, Oct 14, 2026 for Sena AI Chat by Decidr.
The short answer
- Only DeS AI Commerce Agent lists a free plan. Paid plans start at $29.99/month for DeS AI Commerce Agent and $39/month for Sena AI Chat by Decidr.
- Sena AI Chat by Decidr lists 10 features DeS AI Commerce Agent’s listing doesn’t mention, including Agent avatar, Business hours, Chat assignment.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1,200 Sessions / month
- · AI Agent answers customer questions 24/7
- · Live agent handoff
- · Search products through natural-language
Starter
- · 2,500 Sessions / month
- · AI Agent answers customer questions 24/7
- · Live agent handoff
- · Search products through natural-language
Grow
- · AI Sales Assistant (24/7 chat)
- · Order tracking & status updates in chat
- · Shopify-native product recommendations
- · Standard email support
- · Sync with store FAQs & policies
- · Up to 2,000 conversations/month
Scale
- · Everything in Grow
- · Priority support
- · Unlimited conversations/month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureGive shoppers instant, accurate answers powered by AI trained on your catalog, FAQs, and policies — with seamless live chat handoff when a human is needed. Your AI assistant helps customers find products, compare options, place orders with guided support, and check order status 24/7. When a conversation needs a real person, your team takes over with the full transcript, cart, and order context preserved.
Sena is an on-site sales agent built for speed, clarity, and conversion. It answers customer questions, recommends relevant products, and drives checkout — all inside the chat. Sena is trained on your catalogue, inventory, and tone of voice. It works 24/7, never misses a beat, and gets smarter with every interaction, turning passive visitors into active buyers.
- 24/7 AI answers for products, shipping, returns, and policies.
- Guided order placement and instant order status.
- Plain‑language product search with smart recommendations.
- Full‑context live agent handoff — transcript, cart, and order details preserved.
- Real-time product recommendations inside chat, powered by your catalogue.
- Answers customer questions instantly - no tickets, no delays.
- Understands inventory, variants, and sales logic to drive faster checkouts.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  DeS AI Commerce Agent |  Sena AI Chat by Decidr |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | DeS AI Commerce Agent | Sena AI Chat by Decidr |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 3 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | DeS AI Commerce Agent | Sena AI Chat by Decidr |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $29.99/month(ahead) | $39/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 2 | 2 |
Listing
| Measure | DeS AI Commerce Agent | Sena AI Chat by Decidr |
|---|---|---|
| Shopify category rank | #238(ahead) | #621 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 7, 2026 | Oct 15, 2025 |
| Languages | 1 | 1 |
| Developer | Dynamics eShop Inc | Decidr AI |
FAQ
DeS AI Commerce Agent and Sena AI Chat by Decidr: common questions
- Is DeS AI Commerce Agent or Sena AI Chat by Decidr cheaper?
- Only DeS AI Commerce Agent lists a free plan. Paid plans start at $29.99/month for DeS AI Commerce Agent and $39/month for Sena AI Chat by Decidr. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Sena AI Chat by Decidr lists 10 the others don’t mention, such as Agent avatar, Business hours, Chat assignment, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for DeS AI Commerce Agent, Oct 14, 2026 for Sena AI Chat by Decidr; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for DeS AI Commerce Agent, Oct 14, 2026 for Sena AI Chat by Decidr. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.