DeS AI Commerce Agent vs Raye | Expert AI Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for DeS AI Commerce Agent, Oct 14, 2026 for Raye.
The short answer
- Both list a free plan. Paid plans start at $29.99/month for DeS AI Commerce Agent and $8/month for Raye.
- Raye lists 4 features DeS AI Commerce Agent’s listing doesn’t mention, including Cross-sell, Multi-language, Tagging.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1,200 Sessions / month
- · AI Agent answers customer questions 24/7
- · Live agent handoff
- · Search products through natural-language
Starter
- · 2,500 Sessions / month
- · AI Agent answers customer questions 24/7
- · Live agent handoff
- · Search products through natural-language
1-Click Theme Edit
- · Automated Support Emails
- · Concise Response Posture
- · Core Safety Guardrails
- · Custom Knowledge Upload
- · Live Catalogue Mapping
- · Pre-Chat Capture Form
Starter Tier
- · 50 Monthly AI Chats
- · Direct Hyperlink Generation
- · Discount Enforcement Rules
- · Natural Emoji Integration
- · Omnichannel Chat Support
- · Out-of-Stock Net
Growth Tier
- · 100 Monthly AI Chats
- · Atomic Overage Protection
- · Automated Nudge Events:
- · Bespoke Vector Database
- · Customisable Fallback Content
- · Downloadable Lead Data
Pro Tier
- · 24-Hour Safety Protocols
- · 250 Monthly AI Chats
- · Expanded Character Budgets
- · Extended Multi-Turn Memory
- · Full Transcript Forwarding
- · Instant Read Receipts
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureGive shoppers instant, accurate answers powered by AI trained on your catalog, FAQs, and policies — with seamless live chat handoff when a human is needed. Your AI assistant helps customers find products, compare options, place orders with guided support, and check order status 24/7. When a conversation needs a real person, your team takes over with the full transcript, cart, and order context preserved.
Raye helps merchants manage customer support by acting as a dedicated retail assistant. You can upload a custom brain of content, training Raye on your specific guides, brand history, and store policies so she becomes an expert in your chosen field. She reads these uploaded documents alongside your live inventory to answer customer enquiries automatically.
- 24/7 AI answers for products, shipping, returns, and policies.
- Guided order placement and instant order status.
- Plain‑language product search with smart recommendations.
- Full‑context live agent handoff — transcript, cart, and order details preserved.
- Upload a custom brain of content to make Raye an expert on your products.
- Captures customer emails for out-of-stock items to build your marketing list.
- Collects customer names, emails and phone numbers before the chat begins.
- Customise Raye’s tone of voice and emoji use to match your exact branding.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  DeS AI Commerce Agent |  Raye |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | DeS AI Commerce Agent | Raye |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 3 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | DeS AI Commerce Agent | Raye |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $29.99/month | $8/month(ahead) |
| Longest free trial | Not listed | Not listed |
| Plans listed | 2 | 4 |
Listing
| Measure | DeS AI Commerce Agent | Raye |
|---|---|---|
| Shopify category rank | #228(ahead) | #776 |
| Shopify App Charts | #23 on Pricing moves in Chat | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 7, 2026 | Jun 9, 2026 |
| Languages | 1 | 1 |
| Developer | Dynamics eShop Inc | Webfit Ltd |
FAQ
DeS AI Commerce Agent and Raye: common questions
- Is DeS AI Commerce Agent or Raye cheaper?
- Both list a free plan. Paid plans start at $29.99/month for DeS AI Commerce Agent and $8/month for Raye. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Raye lists 4 the others don’t mention, such as Cross-sell, Multi-language, Tagging, Upsell. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for DeS AI Commerce Agent, Oct 14, 2026 for Raye; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for DeS AI Commerce Agent, Oct 14, 2026 for Raye. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.