DeS AI Commerce Agent vs Ragently: AI Chatbot & Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- On the Shopify App Store: DeS AI Commerce Agent 5.0 from 3 reviews and Ragently 5.0 from 1 reviews.
- Only DeS AI Commerce Agent lists a free plan. Paid plans start at $29.99/month for DeS AI Commerce Agent and $39/month for Ragently.
- Ragently lists 10 features DeS AI Commerce Agent’s listing doesn’t mention, including Business hours, Chat assignment, COD verification.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1,200 Sessions / month
- · AI Agent answers customer questions 24/7
- · Live agent handoff
- · Search products through natural-language
Starter
- · 2,500 Sessions / month
- · AI Agent answers customer questions 24/7
- · Live agent handoff
- · Search products through natural-language
Starter
- · 1 AI agent
- · 10 document uploads
- · 100 conversations per month
- · AI chat widget on your store 24/7
- · Email support
- · Order status and tracking lookups
Growth
- · 25 document uploads
- · 500 conversations per month
- · Custom widget branding
- · Live chat takeover by your team
- · Product advice and checkout link in chat
- · Up to 3 AI agents
Pro
- · 2,500 conversations per month
- · No Ragently branding
- · Priority support
- · Remembers returning customers
- · Unlimited document uploads
- · Up to 10 AI agents
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureGive shoppers instant, accurate answers powered by AI trained on your catalog, FAQs, and policies — with seamless live chat handoff when a human is needed. Your AI assistant helps customers find products, compare options, place orders with guided support, and check order status 24/7. When a conversation needs a real person, your team takes over with the full transcript, cart, and order context preserved.
Ragently is an AI chatbot for customer support that learns from your Shopify products, store policies and FAQs. It answers shoppers 24/7 in their own language and takes action within the rules you set: order status and tracking, address changes, cancellations, returns and refunds up to a limit you choose. It recommends products and shares a checkout link.
- 24/7 AI answers for products, shipping, returns, and policies.
- Guided order placement and instant order status.
- Plain‑language product search with smart recommendations.
- Full‑context live agent handoff — transcript, cart, and order details preserved.
- De agent handelt bestellingen en retouren af zonder jouw tussenkomst.
- Getraind op jouw eigen productdata, beleid en veelgestelde vragen.
- Geeft gesprekken automatisch door aan je team, met volledige context.
- Directe koppeling met jouw Shopify-bestellingen en klantgegevens.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  DeS AI Commerce Agent |  Ragently |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | DeS AI Commerce Agent | Ragently |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 3(ahead) | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | DeS AI Commerce Agent | Ragently |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $29.99/month(ahead) | $39/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 2 | 3 |
Listing
| Measure | DeS AI Commerce Agent | Ragently |
|---|---|---|
| Shopify category rank | #228(ahead) | #379 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 7, 2026 | May 19, 2026 |
| Languages | 1 | 2 |
| Developer | Dynamics eShop Inc | Ragently |
FAQ
DeS AI Commerce Agent and Ragently: common questions
- Is DeS AI Commerce Agent or Ragently cheaper?
- Only DeS AI Commerce Agent lists a free plan. Paid plans start at $29.99/month for DeS AI Commerce Agent and $39/month for Ragently. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, DeS AI Commerce Agent or Ragently?
- On the Shopify App Store: DeS AI Commerce Agent 5.0 from 3 reviews and Ragently 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Ragently lists 10 the others don’t mention, such as Business hours, Chat assignment, COD verification, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.