DeS AI Commerce Agent vs DeskClone AI Support Agent

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for DeS AI Commerce Agent, Nov 3, 2026 for DeskClone AI Support Agent.

The short answer

  • Both list a free plan. Paid plans start at $29.99/month for DeS AI Commerce Agent and $19/month for DeskClone AI Support Agent.
  • DeS AI Commerce Agent lists 6 features DeskClone AI Support Agent’s listing doesn’t mention, including Chat buttons, Discounts, Live chat.

Head to head

App Store reviews

DeS AI Commerce Agent: 3
DeskClone AI Support Agent: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Chat
Languages
  • English
  • English
Launched
Aug 7, 2026
Nov 2, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
1 last full month
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

012SepOctDeS AI Commerce Agent: 2 reviews in September 2026DeS AI Commerce Agent: 1 reviews in October 2026
DeS AI Commerce AgentDeskClone AI Support AgentCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $29.99/month
From $0 to $199/month
Plans
FreeFree
  • · 1,200 Sessions / month
  • · AI Agent answers customer questions 24/7
  • · Live agent handoff
  • · Search products through natural-language
Starter$29.99/month
  • · 2,500 Sessions / month
  • · AI Agent answers customer questions 24/7
  • · Live agent handoff
  • · Search products through natural-language
FreeFree
  • · 1 agent
  • · 10 conversations a month
  • · 50 document imports a month
Starter$19/month
  • · 1 agent
  • · 100 conversations a month
  • · 300 document imports a month
  • · Email support
  • · Rollover: up to 100 banked
Pro$59/month
  • · 1,000 document imports a month
  • · 500 conversations a month
  • · Priority support
  • · Rollover: up to 500 banked
  • · Up to 3 agents
Business$199/month
  • · 2,000 conversations a month
  • · Dedicated support
  • · Rollover: up to 2,000 banked
  • · Unlimited document imports a month
  • · Up to 10 agents
  • · White-label agent and support form
Coverage
9 of 13 features69%
7 of 13 features54%
Unique strengths
  • Chat buttons
  • Discounts
  • Live chat
  • Order updates
  • +2 more
  • Color and font
  • File upload
  • Greetings
  • Welcome messages
Chat
69%9/13
54%7/13
Automated responses
83%5/6
33%2/6
Customization
50%2/4
75%3/4
Real-time messaging
67%2/3
67%2/3
634onlybothonly
DeS AI Commerce AgentDeskClone AI Support Agent13 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

Give shoppers instant, accurate answers powered by AI trained on your catalog, FAQs, and policies — with seamless live chat handoff when a human is needed. Your AI assistant helps customers find products, compare options, place orders with guided support, and check order status 24/7. When a conversation needs a real person, your team takes over with the full transcript, cart, and order context preserved.

Most of what shoppers ask is already answered somewhere in your store. The shipping policy, the returns page, the product descriptions. They ask anyway, because nobody reads it all. DeskClone reads what you have written and answers from it, in your storefront. You do not write a script or keep a list of questions up to date. When it does not have the answer, it hands the customer to your support address.

Key points
  • 24/7 AI answers for products, shipping, returns, and policies.
  • Guided order placement and instant order status.
  • Plain‑language product search with smart recommendations.
  • Full‑context live agent handoff — transcript, cart, and order details preserved.
  • Answers from your own policies, pages and product descriptions.
  • No list of questions to write, and none to keep up to date.
  • Read your store again whenever your policies or products change.
  • Hands the chat to your team with the full conversation attached
Screenshots
AI Commerce Agent
AI AgentLive Chat
Free shipping answered on a phone, from the store's policy
A shopper gets an instant answer from the store's own policyLive status in the app, with a control to re-read the storeStorefront chat answering a returns question from store policy

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureDeS AI Commerce AgentDeskClone AI Support Agent
Detected storesNot publishedNot published
Net store change, 28 days0estimated0
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureDeS AI Commerce AgentDeskClone AI Support Agent
App Store rating5.0 ★Not published
App Store reviews3Not published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureDeS AI Commerce AgentDeskClone AI Support Agent
Free planYesYes
Lowest paid monthly plan$29.99/month$19/month(ahead)
Longest free trialNot listedNot listed
Plans listed24

Listing

MeasureDeS AI Commerce AgentDeskClone AI Support Agent
Shopify category rank#228in ChatNot enough data
Shopify App Charts#23 on Pricing moves in ChatNot on this week’s charts
Built for ShopifyNoNo
LaunchedAug 7, 2026Nov 2, 2026
Languages1English1English
DeveloperDynamics eShop IncDeskClone AI

FAQ

DeS AI Commerce Agent and DeskClone AI Support Agent: common questions

Is DeS AI Commerce Agent or DeskClone AI Support Agent cheaper?
Both list a free plan. Paid plans start at $29.99/month for DeS AI Commerce Agent and $19/month for DeskClone AI Support Agent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
DeS AI Commerce Agent lists 6 the others don’t mention, such as Chat buttons, Discounts, Live chat, Order updates. DeskClone AI Support Agent lists 4 the others don’t mention, such as Color and font, File upload, Greetings, Welcome messages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for DeS AI Commerce Agent, Nov 3, 2026 for DeskClone AI Support Agent; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for DeS AI Commerce Agent, Nov 3, 2026 for DeskClone AI Support Agent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.