ReturnSense vs Shipping Tracker
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ReturnSense, Nov 7, 2026 for Shipping Tracker.
The short answer
- Only ReturnSense lists a free plan. Paid plans start at $19/month for ReturnSense and $2.99/month for Shipping Tracker.
- Shipping Tracker lists 7 features ReturnSense’s listing doesn’t mention, including Automations, Custom notifications, Custom tracking link.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 1 carrier
- · Email notifications
- · Exceptions inbox
- · Up to 50 tracked shipments/month
Pro
- · All carriers
- · All exception types and priority rules
- · Daily digest reports
- · Slack integration
- · Up to 500 tracked shipments/month
Business
- · Carrier performance reports
- · Custom notification templates
- · Everything in Pro
- · Up to 2,000 tracked shipments/month
Enterprise
- · Everything in Business
- · Priority support
- · Unlimited shipments
Basic
- · Access to all carriers
- · Branded tracking order page
- · Custom email notifications
- · Up to 100 shipments per month
Professional
- · Everything in Basic, plus:
- · Integrations (Klaviyo, Mailchimp, etc)
- · Shipping events translations
- · Up to 500 shipment trackings per month
Premium
- · Custom shipping status and notifications
- · Everything in Professional, plus:
- · Up to 1000 shipment trackings per month
Enterprise
- · Dedicated support
- · Everything in Premium, plus:
- · Up to 5000 shipment trackings per month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTracking apps tell you a package is late. ReturnSense tells you what to do about it. It catches delays, failed attempts, address issues, and stalled or lost packages, shows the order value at risk on each, and recommends the next move: wait, trace, resend, exchange, or refund review. Carrier lane reports show which carrier and service level keep failing.
Keep your customers updated on where their packages are, so they don't have to write to ask. Shipping Tracker follows every fulfillment with a tracking number, detects the carrier and emails your customers when the shipping status changes. All your tracking numbers live in one place, and customers see their order's shipping history on a tracking page inside your store.
- Exceptions inbox with filters for status, carrier, date, and order priority.
- Proactive customer email notifications with customizable templates.
- Slack alerts for urgent exceptions and daily digest summaries.
- Smart recommendations suggesting resend, refund, or wait for each exception.
- Keep your customers updated sending email and SMS with shipping status changes.
- Branded and custom the tracking page inside your store.
- Shipment status history dashboard.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ReturnSense |  Shipping Tracker |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ReturnSense | Shipping Tracker |
|---|---|---|
| App Store rating | Not published | 3.4 ★ |
| App Store reviews | Not published | 21 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ReturnSense | Shipping Tracker |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month | $2.99/month(ahead) |
| Longest free trial | 7 days | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | ReturnSense | Shipping Tracker |
|---|---|---|
| Shopify category rank | #300 | #161(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 24, 2026 | Nov 1, 2016 |
| Languages | 1 | 1 |
| Developer | MoLabs LLC | DevCloud LLC |
FAQ
ReturnSense and Shipping Tracker: common questions
- Is ReturnSense or Shipping Tracker cheaper?
- Only ReturnSense lists a free plan. Paid plans start at $19/month for ReturnSense and $2.99/month for Shipping Tracker. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Shipping Tracker lists 7 the others don’t mention, such as Automations, Custom notifications, Custom tracking link, Order lookup page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ReturnSense, Nov 7, 2026 for Shipping Tracker; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ReturnSense, Nov 7, 2026 for Shipping Tracker. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.