Decile ‑ Customer Analytics vs Triple Whale

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Decile, Nov 9, 2026 for Triple Whale.

The short answer

  • On the Shopify App Store: Decile 5.0 from 24 reviews and Triple Whale 4.1 from 94 reviews.
  • Only Triple Whale lists a free plan. Paid plans start at $900/month for Decile and $219/month for Triple Whale.
  • Decile lists 16 features Triple Whale’s listing doesn’t mention, including AI insights, Analytics dashboard, Benchmarking.

Head to head

Detected stores

Decile: —
Triple Whale: 41,630

App Store reviews

Decile: 24
Triple Whale: 94

New reviews, 28 days

Decile: 0
Triple Whale: 2

Stores added, 28 days

Decile: —
Triple Whale: 799
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch

Harness the power of customer data to drive profit & growth

—
Categories
  • Analytics
  • Analytics
Languages
  • English
  • English
Launched
Sep 18, 2020
Dec 4, 2020
Built for Shopify
Not badged
Not badged
Reviews per month
1 last full month
2 last full month
Detected stores
0active installs
41,630active installs
  • Oh Polly UK
  • MESHKI
  • PAT McGRATH LABS
  • ColourPop
  • Milani Cosmetics
+41,625 more
Most common store size
—
11-50 products28%
Top countries
—
  • United States28%
  • United Kingdom7%
  • India5%

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

035SepSepDecMarSepJanSepDecFebAprJunSepOctDecile ‑ Customer Analytics: 5 reviews in September 2021Decile ‑ Customer Analytics: 1 reviews in April 2023Decile ‑ Customer Analytics: 1 reviews in September 2023Decile ‑ Customer Analytics: 1 reviews in October 2023Decile ‑ Customer Analytics: 1 reviews in December 2023Decile ‑ Customer Analytics: 1 reviews in February 2024Decile ‑ Customer Analytics: 1 reviews in March 2024Decile ‑ Customer Analytics: 2 reviews in April 2024Decile ‑ Customer Analytics: 3 reviews in September 2024Decile ‑ Customer Analytics: 1 reviews in October 2024Decile ‑ Customer Analytics: 2 reviews in January 2025Decile ‑ Customer Analytics: 1 reviews in September 2026Triple Whale: 2 reviews in August 2025Triple Whale: 1 reviews in September 2025Triple Whale: 2 reviews in November 2025Triple Whale: 2 reviews in December 2025Triple Whale: 4 reviews in January 2026Triple Whale: 2 reviews in February 2026Triple Whale: 2 reviews in March 2026Triple Whale: 3 reviews in April 2026Triple Whale: 2 reviews in May 2026Triple Whale: 2 reviews in June 2026Triple Whale: 2 reviews in July 2026Triple Whale: 2 reviews in October 2026
DecileTriple WhaleCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $900 to $1,500/month
From $0 to $749/month
Plans
Growth$900/month
$0-20M Annual Revenue
  • · 100s of add’l customer attributes
  • · Customer and Product Analytics
  • · Predictive LTV and Lifecycle Segments
  • · Syncs to popular marketing channels
Scale$1,500/month
$20M - $50M Annual Revenue
  • · Everything in Growth
  • · Strategic Meetings with Customer Success
FreeFree
  • · 10 Users
  • · 12-Month Lookback
  • · AI Visibility insights for ChatGPT
  • · First- and Last-Click Attribution Models
  • · Integrate Ads, Amazon, Email, SMS & More
  • · Shop Performance and Logistics
Foundation$219/month
  • · Analytics (Creative, Products, & more)
  • · Cohort Analysis & Segmentation Builder
  • · Custom Dashboards & SQL Editor
  • · Everything in Starter, plus:
  • · Moby AI operator
  • · Multi-touch Attribution
Automate$749/month
  • · Contextual benchmarks
  • · Creative generation (video, static, ads)
  • · Moby Automations
  • · Moby Autonomous Actions
  • · Moby Specialists
Coverage
16 of 16 features100%
0 of 16 features0%
Unique strengths
  • AI insights
  • Analytics dashboard
  • Benchmarking
  • Cohort analysis
  • +12 more
—
Analytics
100%16/16
0%0/16
Customer behavior
100%4/4
0%0/4
Marketing and sales
100%3/3
0%0/3
Visuals and reports
100%9/9
0%0/9
1600onlybothonly
DecileTriple Whale16 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature

Integrations

Decile5.0(24)Triple Whale4.1(94)
Works with also listed by another
  • Facebook
  • Google Ads
  • Pinterest
  • Google Analytics
  • ESP/SMS
  • TikTok
  • Checkout
  • Customer accounts
  • Facebook
  • Google Ads
  • Klaviyo
  • TikTok
  • Gorgias
  • Recharge
How it sells itself

Decile is the AI-powered ecommerce analytics platform that empowers ecommerce teams to move faster and more strategically. Illuminate opportunities to drive incremental value with every step of the customer journey by bringing together your first-party data and hundreds of enrichment attributes. Scale insights, improve marketing outcomes and uncover areas of opportunity instantly.

Triple Whale is the AI operating system built for modern ecommerce. We pull every signal in your business into one place, put it on the most trusted measurement foundation in the industry, and give you Moby 2 — the most actionable AI in commerce today — to turn that data into decisions and actions. All from one platform.

Key points
  • Analytics: Customer cohorts, product analytics, sequential purchase reports
  • Enrichment: Personas built on hundreds of demographic and psychographic traits
  • Segmentation: Build and compare segments to identify high value customers
  • Predictive Models: Elevate marketing with predictive LTV and lifecycle segments
  • Bring the metrics that matter most into one easy-to-use dashboard
  • Make decisions with real-time data as your compass to marketing efficiency
  • Power profitable growth with product & customer analytics
  • Automated intelligence that detects anomalies and surfaces insights
Screenshots
Predict future lifetime value for newly acquired customers
AI-generated personas and comparisonsCompare customer segments by any dimensionIdentify which product a customer is likely to purchase next
Mobile Experience
Customer AnalyticsPixelSummary

Installed with

Decile5.0(24)Triple Whale4.1(94)

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureDecileTriple Whale
Detected storesNot published41,630as of Nov 9, 2026
Net store change, 28 days0estimated+229estimated
Stores added, 28 daysNot enough data799new and returning
Big-brand shareNot enough data25%of stores of known size
Top store categoriesNot publishedApparel & Accessories, Health & Beauty, Home & Garden
Top store countriesNot publishedUnited States, United Kingdom, India

Reviews

MeasureDecileTriple Whale
App Store rating5.0 ★(ahead)4.1 ★
App Store reviews2494(ahead)
New reviews, 28 days02(ahead)
Reviewers a year or more inNot enough data38%

Pricing

MeasureDecileTriple Whale
Free planNot listedYes
Lowest paid monthly plan$900/month$219/month(ahead)
Longest free trialNot listedNot listed
Plans listed23

Listing

MeasureDecileTriple Whale
Shopify category rankNot enough dataNot enough data
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedSep 18, 2020Dec 4, 2020
Languages1English1English
DeveloperDecileTriple Whale

FAQ

Decile and Triple Whale: common questions

Is Decile or Triple Whale cheaper?
Only Triple Whale lists a free plan. Paid plans start at $900/month for Decile and $219/month for Triple Whale. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, Decile or Triple Whale?
On the Shopify App Store: Decile 5.0 from 24 reviews and Triple Whale 4.1 from 94 reviews.
What features does each app list that the other doesn’t?
Decile lists 16 the others don’t mention, such as AI insights, Analytics dashboard, Benchmarking, Cohort analysis. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Decile, Nov 9, 2026 for Triple Whale; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Decile, Nov 9, 2026 for Triple Whale. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.