DCM ‑ Duplicate Customer Merge vs Triom: Combine, Merge Orders
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for DCM, Nov 9, 2026 for Triom.
The short answer
- Only Triom lists a free plan. Paid plans start at $4.95/month for DCM and $9.99/month for Triom.
- Triom lists 6 features DCM’s listing doesn’t mention, including Conditional logic, Custom workflows, Merging.
Head to head
- United States
- India
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Basic
- · 1,000 customer merges per month
- · Automatic new-customer detection
- · Bulk one-click merge
- · Weekly scheduled scans
Standard
- · 10,000 customer merges per month
- · Automatic new-customer detection
- · Bulk one-click merge
- · Weekly scheduled scans
Unlimited
- · Automatic new-customer detection
- · Bulk one-click merge
- · Priority support
- · Unlimited customer merges
- · Weekly scheduled scans
MERGE AS YOU GO
- · Automatic / Manual order merging
- · Customer order editing
- · Includes 5 FREE Edits + 50¢/Edit
- · Includes 5 FREE Merges + 50¢/Merge
- · Merge & Edit history
BASIC PLAN
- · Automatic / Manual order merging
- · Customer Notifications
- · Customer order editing
- · Includes 25 Edits + 50¢/Edit
- · Includes 35 Merges + 30¢/Merge
- · Merge & Edit history
PRO PLAN
- · Advanced Editing rules
- · Automatic / Manual order merging
- · Customer Notifications
- · Includes 100 Merges + 20¢/Merge
- · Merge & Edit history
- · Unlimited customer edits
ADVANCED PLAN
- · Advanced Editing rules
- · Automatic / Manual order merging
- · Customer Notifications
- · Includes 350 Merges + 15¢/Merge
- · Merge & Edit history
- · Unlimited customer edits
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureDuplicate customer accounts split a shopper's orders across separate profiles, which makes order history incomplete and distorts reporting. Duplicate Customer Merge scans your customer list and groups accounts that share an email, phone, name, or address. You review each group side by side and merge them into one, preserving orders, addresses, and other data on the account you keep.
Order Merger combines two post-purchase tools in one app: automatic order merging that merges multiple orders from the same customer into a single shipment to cut shipping costs, and customer self-service order editing that lets shoppers fix their own orders post-checkout — you choose which edits are allowed and how long the window stays open.
- Detect duplicate customers by email, phone, name, or address
- Review matched accounts side by side before merging
- Merge accounts in one click and keep orders and addresses
- Bulk-merge many duplicate groups in a single action
- Automatic Merge - seamlessly merge orders based on pre-defined criteria.
- Notify customers when orders are merged via email
- Order actions - add tags or notes to merged and original orders
- Manually select orders to merge from the orders page.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  DCM |  Triom |
|---|---|---|
| Detected stores | Not published | 10 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Arts & Entertainment, Animals & Pet Supplies |
| Top store countries | Not published | United States, India, Australia |
Reviews
| Measure | DCM | Triom |
|---|---|---|
| App Store rating | Not published | 4.8 ★ |
| App Store reviews | Not published | 75 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
DCM and Triom: common questions
- Is DCM or Triom cheaper?
- Only Triom lists a free plan. Paid plans start at $4.95/month for DCM and $9.99/month for Triom. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Triom lists 6 the others don’t mention, such as Conditional logic, Custom workflows, Merging, Order processing. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for DCM, Nov 9, 2026 for Triom; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for DCM, Nov 9, 2026 for Triom. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.